Patient Scheduling Representative - Family Medicine General

UW Health; Verona; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An established industry player is looking for a Patient Scheduling Representative to join their team. This role involves scheduling appointments, assisting patients through various communication channels, and coordinating with clinic staff to ensure timely care. The ideal candidate will have strong customer service skills and experience in an office environment. Join a diverse and inclusive workplace dedicated to exceptional patient care and community impact. This is an exciting opportunity to contribute to a leading healthcare organization while growing your career in a supportive environment.

Competenze

• Minimum six months of experience in an office or customer service environment.
• Preferred experience in healthcare and patient scheduling.

Mansioni

• Schedule appointments via phone, in-person, or electronic correspondence.
• Assist patients with appointment scheduling needs.

Conoscenze

Customer Service Skills

Communication Skills

Scheduling Experience

Formazione

High School Diploma

Associate Degree

Bachelor's Degree

Descrizione del lavoro

Work Schedule:

100% FTE, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 7:30 AM - 5:30 PM. Hours may vary based on the needs of the clinic.

Pay:

Pay starts at $18.40 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Patient Scheduling Representative to:

• Schedule appointments via phone, in-person or electronic correspondence.


• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.


• Make outgoing phone calls to patients to schedule their appointments.


• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Education:

Minimum - High school diploma or equivalent.

Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.

Work Experience:

Minimum - Six (6) months of previous experience in an office or customer service environment.

Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

Job Description

UW Medical Foundation benefits