Patient Registrar - FT

musc; Toscana; Sur place; EUR 20 000 - 27 000; Plein temps

Résumé du poste

The Medical University of South Carolina seeks a friendly and detail-oriented Registration Clerk to provide accurate registration for inpatients and outpatients, ensuring correct billing and insurance verification. You will interview patients, counsel on financial aspects, and explain hospital policies while delivering excellent service and problem resolution.

Ideal candidates have a high school diploma and at least two years in a hospital setting, with a commitment to accurate data collection

Qualifications

• High school diploma or equivalent.
• At least 2 years of experience in a hospital or medical environment.
• Able to follow directions and perform work to department standards.

Responsabilités

• Gather patient information for inpatients, outpatients and all registrations.
• Provide accurate registration to ensure proper billing and insurance verification.
• Explain hospital policies on visitation and charges; assist with financial counseling.
• Handle routine inquiries and maintain good public relations with patients.

Connaissances

Interpersonal communication

Customer service

Interviewing patients

Formation

High school diploma

Description du poste

Job Description Summary

• Entity
• Medical University Hospital Authority (MUHA)
• Worker Type
• Employee
• Worker Sub-Type
• Regular
• Cost Center
• CC003625 FLO - Admitting (FMC)
• Pay Rate Type
• Hourly
• Pay Grade
• Health-19
• Scheduled Weekly Hours
• 40
• Work Shift

Job Description

The registration clerks' purpose is to provide accurate registration for accurate billing. The registration clerk is responsible to gather patient information for inpatients, outpatient and all other posts of registration, involving patient interviews, financial counseling and insurance verification; explanation of hospital policies regarding visitation,payment for charges and services available. Also, handles routine inquiries and problems. Ensures good public relations by careful exercise of this function. The registrar is responsible for meeting and/or exceeding customer service expectations related to the registration process. He/she is fully trained and understanding of MUSC Health Patient Financial Services policies and procedures related to his/her job description and the administration of those according to established guidelines. Routine evaluation of performance results in a 95% to 98% success rate to meet expectations and 100% or greater to exceed.

Additional Job Description

Education: Must possess a high school diploma or equivalent Experience: At least 2 years or experience in a hospital or medically related environment. Must be able to follow directions and perform work according to department standards.

The Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations.