Partner Solutions Architect (Pan-EMEA GSI)

Datadog; Italia; Ibrido; EUR 120.000 - 160.000; Tempo pieno

Vantaggi offerti da questo lavoro

Best-in-breed onboarding

Generous global benefits

Mentor and buddy program

Stock and ESPP

Professional development

Inclusive culture

Descrizione del lavoro

Datadog is looking for a global Partner Solution Architect to educate and enable partner resources, align with partner teams, and drive successful cloud migrations and modernization initiatives. You will bring deep technical understanding across Observability, Cloud, and DevOps, and translate technical value for both partner and customer stakeholders.

You’ll engage with Datadog product and engineering teams, facilitate joint business planning, and support partner-led demonstrations and proofs of

Competenze

• 10–15 years in a customer or partner-facing technical role.
• Hands-on IT development and/or operations experience.
• Ability to articulate Datadog value from technical to executive audiences.
• Experience enabling partners with technical initiatives.

Mansioni

• Onboard, train, enable, and certify partner technical resources.
• Participate in periodic joint business planning with Datadog and partner teams.
• Collaborate to support partner initiatives such as demonstrations and proofs of value; run enablement workshops.
• Advocate for Partners' technical concerns with Datadog internal teams to drive resolution.
• Analyze Partner offerings and provide recommendations to enhance adoption of Datadog features.
• Collaborate with product management, engineering, and services to identify and prioritize new features.
• Evolve lead/best practices for Datadog platform adoption and success.

Conoscenze

Technical background

Presentation skills

Self-starter

Observability tools knowledge

Public cloud experience

DevOps experience

Value articulation

Strumenti

Datadog

Docker

Kubernetes

Terraform

Ansible

Jenkins

GitLab

OpenShift

Descrizione del lavoro

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.

The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog's Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
• Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
• Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
• Advocate on behalf of Partners' technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;
• Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
• Collaborate with Datadog's product management, engineering and technical services teams to help identify and prioritize new features and capabilities;
• Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.

Who You Are:

• Possess a solid technical grounding with hands-on experience of IT Development and/or Operations
• Has a demonstrable track-record and never-ending passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role
• A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
• Confident presentation skills
• Desired hands-on experience in two or more of the following areas:
  • Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
  • Public Cloud: AWS, Azure, GCP, or Alibaba
  • Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
  • Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
  • Config Mgmt: Terraform, Ansible, Puppet, Chef
  • CI / CD: Jenkins, Gitlab
• Bonus Points:
  • Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.)
  • Previous experience using Datadog and/or other cloud monitoring tools (APM,
  • Infrastructure, Logs, Synthetics, NPM)
  • Previous experience with root-cause-analysis, troubleshooting, debugging

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Datadog:

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.

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