Part-time Receptionist, Milan

Business Unit:

Office Management Group

Industry:

No Industry

Overview

Houlihan Lokey, Inc. (NYSE:HLI) is a global investment bank with expertise in mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Houlihan Lokey serves corporations, institutions, and governments worldwide with offices in the Americas, Europe, the Middle East, and the Asia-Pacific region. Independent advice and intellectual rigor are hallmarks of the firm’s commitment to client success across its advisory services. The firm is the No. 1 investment bank for all global M&A transactions for the past two years, the No. 1 M&A advisor for the past 10 years in the U.S., the No. 1 global restructuring advisor for the past 11 years, and the No. 1 global M&A fairness opinion advisor over the past 25 years, all based on number of transactions and according to data provided by LSEG.

Scope

Houlihan Lokey is looking to hire a part-time Receptionist to work the hours 9am-2pm, Monday to Friday, and be based in our Milan office. The Milan office currently has about 35 employees, and you will have a variety of responsibilities in this position, including guest and visitor management, workplace support and helping to arrange office events.

Responsibilities

As a Receptionist, you will be responsible for:

1. Welcoming employees, visitors and clients
2. Overseeing the reception area and ensuring it is always immaculate
3. Setting up our 5 meeting rooms to a high standard and clearing/re-setting them after use
4. Ordering and setting up catering
5. Testing the AV equipment to ensure it’s working ahead of meetings
6. Managing visitors in the office
7. Organizing internal pop-up events in the office
8. Answering phone calls and directing them as needed
9. Handling all mail and courier shipping and deliveries
10. Ordering lunch for meetings when requested
11. Ordering office supplies
12. Ensuring that the office and kitchen are always tidy
13. Supporting the office manager with ad-hoc projects and general admin tasks including some basic reporting tasks
14. Overseeing the issuing and return of security passes
15. Preparing desks for new joiners
16. General invoicing and admin tasks

Basic Requirements

To be successful in this role, you will have:

1. Good understanding of Microsoft Office and Excel required.
2. Fluent Italian and a good command of English.
3. At least 3 years’ experience working in guest services, reception or hospitality in a 5-star environment.
4. Highly proactive, personable and people-focused - going the extra mile is an everyday occurrence that comes naturally.
5. Experienced problem solver, diligent, detailed and thorough.
6. Acts with integrity and always understands the importance of confidentiality.
7. Upholds the highest standards of professionalism.
8. Enjoys being part of a team and contributes enthusiastically to meetings and forums.
9. Must take pride in their work and encourage others to always do their best.
10. Enjoys process and can implement new processes where required.
11. Positive attitude, self-motivated and resilient.
12. Excellent communication skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.