Outside Service Providers Support Group Director

UPS Supply Chain Solutions; Milano; In loco; EUR 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

UPS Supply Chain Solutions in Milan seeks an Outside Service Providers Support Group Director to lead the development, implementation, and management of OSPs within Italy. You will be the primary liaison with external vendors, ensuring services meet standards, timelines, and budgets while guiding procurement, contract administration, and future business opportunities.

The role oversees a department, drives cost control through forecasts and invoicing, and ensures regulatory compliance.

Competenze

• Fluent in Italian and English; bilingual selection process.
• Bachelor’s degree in logistics, law, supply chain, transportation or related field.
• Experience in managing complex operations with outsourced providers.

Mansioni

• Manage OSP negotiations and vendor relationships.
• Oversee compensation model design, updates, approvals and implementation.
• Control OSP costs via forecasts, monthly reporting and accrual oversight.
• Lead OSP business plan preparation with accurate volumes and cost development.
• Oversee legal compliance, contract updates, invoicing and internal audits.

Conoscenze

Strong communication

Strong organization

Analytical skills

Proactive mindset

Vendor management

Innovation

Freight operations knowledge

Team leadership

Formazione

Bachelor’s Degree in Logistics/Supply Chain

Strumenti

Microsoft Office

Descrizione del lavoro

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Job Description:

JOB DESCRIPTION

Outside Service Providers Support Group Director

Location: Milan, Via Fantoli, Italy (On-site)

The Outside Service Providers Support Group (OSPSG) Director is responsible for the ongoing development, implementation, and management of OSPs within a country. The role acts as the primary liaison between the company and external vendors, ensuring that all contracted services are delivered according to agreed standards, timelines, and budgets.

This position manages the processes of operations including procurement vendor relations, contract administration, and guidance of future business opportunities.

The OSPSG Director manages others within the department.

What you will do:

• Manage the OSP Negotiations

• Manage the Compensation Model ensuring timely design, updates, approvals and implementation.

• Control OSP costs through weekly forecasts, monthly reporting, cost deviation analysis and accrual oversight.

• Lead OSP Business Plan preparation, ensuring accurate volumes, cost development, and cost‑saving initiatives.

• Oversee legal compliance, contract updates, monthly invoicing and internal OSP audits.

What you will need:

• Strong communication and interpersonal skills.

• Strong organization, coordination, negotiation, and problem‑solving abilities.

• Analytical and financial skills.

• Proactive, dynamic, and vendor‑strategy oriented approach.

• Experience managing complex operations and outsourced providers.

• Ability to innovate and adapt to market changes.

• Good understanding of freight operations and transport regulations.

• Experience in leading teams and coordinating cross‑functional activities will be highly valued.

Qualifications:

• Bachelor’s Degree - Logistics, Law, Supply Chain Management, Transportation, or related field.

• Strong organizational and coordination skills and excellent communication and negotiation skills.

• Problem-solving and decision‑making abilities.

• Fluency in both Italian and English. The selection process will be conducted in both languages.

• Proficiency in Microsoft Office.

• 8-10 year experience in a management position and similar role.

• Willing to travel and being relocated.

How we recruit:

UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work‑related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.