Outside Plant Technician

Sawdey Solution Services; Napoli; Ibrido; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A telecommunication services provider in Naples, Italy is seeking an Outside Plant Technician to install, maintain, and repair fiber optic and copper systems. The ideal candidate will have strong troubleshooting skills and experience with telecommunications equipment. Responsibilities include conducting site surveys, coordinating maintenance actions, and documenting work. This position offers telework/work-from-home flexibility.

Competenze

• Experience in installing and maintaining telecommunications systems.
• Ability to document and report work accurately.
• Strong troubleshooting skills in fiber optic and copper systems.

Mansioni

• Install, inspect, and maintain fiber optic and copper telecommunications systems.
• Conduct site surveys and provide timely reports.
• Coordinate with local telecommunications companies for troubleshooting.
• Monitor and report on maintenance issues proactively.

Conoscenze

Telecommunications equipment maintenance

Fiber optic installation

Troubleshooting skills

Documentation and reporting

Strumenti

Fiber optic testing equipment

Telecommunication maintenance console

Descrizione del lavoro

Position Location

Naples, Italy

Telework / Work-from-Home Authorized

Who You’ll Report To

This position will report directly to the task lead on-site for this contract, along with the Sawdey Manager / Director.

The Work You’ll be Doing

The Outside Plant Technician will provide ISP & OSP O&M, including installing, inspecting, splicing, testing, repairing, replacing, upgrading, and providing redline documentation for copper and fiber optic backbone and distribution systems from the vertical frame to the end-user premise equipment in accordance with (IAW) standards, codes, and regulations specified in the PWS.

Additional Responsibilities Include, but are not limited to:

• Complete work orders within response times: incidents within 4 hours, requests within 5 days, critical incidents within 4 hours of on-site report.
• Identify, document, and request maintenance actions for all outside plant cable deficiencies discovered.
• Install, modify, replace, maintain, relocate, and remove telecommunications equipment via work orders, supporting ONENET or NGEN-R requirements.
• Conduct site surveys for all work orders and submit reports to the COR within 15 calendar days.
• Install, modify, replace, maintain, relocate, and remove terminal boards, cross connect boxes, fiber optic components, and ensure proper grounding, tagging, labeling, and stenciling.
• Test all fiber optic cables before installation and after connections.
• Monitor and coordinate cleaning and dewatering of cable plant manholes and hand-holes monthly, submitting inspection reports within 30 days.
• Label items according to standard telecommunications schemes, including underground cable routes, manholes, hand holes, pedestals, and cables.
• Provide installation, cleanup, and repair of telecommunications racks, cabinets, and closets.
• Conduct annual surveys each July, submitting reports within 15 days, and correct deficiencies within 60 days.
• Restore all maintenance and repair items to original standards of performance, operability, reliability, and accuracy.
• Do not cannibalize or substitute parts with lesser-grade materials.
• Support ISP O&M, including inside plant O&M for telephone systems and ancillary equipment.
• Respond to work orders via the NCTS Naples Help Desk, adhering to response times.
• Coordinate with Level III support and local telecommunications companies for maintenance and troubleshooting.
• Immediately report outages to the BCO Helpdesk; escalate if unresolved within 30 minutes.
• Operate the telephone maintenance console for installations, programming, and feature management.
• Troubleshoot and restore telephone and system outages, coordinating with providers as needed.
• Maintain records of terminations, switch patch panels, and provide monthly PMS reports.