Origination & Client Management Trainee

Intrum Justitia; Monza; In loco; EUR 30.000 - 50.000; Part-time

Descrizione del lavoro

Intrum Justitia is seeking a part-time Origination & Client Management Trainee in Monza. The role involves managing client contracts, coordinating between departments, and providing technical support for Salesforce. A proactive and detail-oriented candidate with a good command of English and knowledge of debt collection processes is preferred. Join a leading credit management services provider for professional growth opportunities.

Competenze

• Familiar with debt collection processes in banking and financial sectors.
• Strong teamwork and problem-solving skills.
• Ability to work under pressure and meet deadlines.

Mansioni

• Manage contracts for clients, focusing on Small Ticket sectors.
• Coordinate with IT, OPS, and Finance OPS.
• Provide technical support for Salesforce.

Conoscenze

Knowledge of debt collection processes

Teamwork orientation

Attention to detail

Proactive

Good command of Microsoft Office

Fluent in spoken and written English

Strumenti

Salesforce

Colldesk

Bridge

Descrizione del lavoro

Origination & Client Management Trainee

Apply locations: Milan | Time type: Part time | Posted on: Posted 30+ Days Ago | Job requisition id: R6090

At Intrum, you will grow by making a difference. You will do so in a highly international environment and a supportive culture where effort counts.

Responsibilities

• Manage contracts (new / renewals) for existing and new clients, focusing on Small Ticket banking, financial, and commercial sectors, by entering data into the operational system (Colldesk or Bridge) with the appropriate economic parameters (fees & costs).
• Coordinate with various departments (IT, OPS, Finance OPS) to share contractual conditions and report any operational peculiarities or requests requiring interdepartmental intervention.
• Parameterize international mandates by setting codes related to Sister Offices (SO) and international partners.
• Provide technical and analytical support for the use of Salesforce, the Group's CRM application.
• Manage Client Portals (as Suppliers), from qualification to maintenance, including preparing and updating documentation involved, collaborating with relevant departments.

The role may expand to include activities related to the acquisition and management of NPL clients.

Key Skills

• Knowledge of debt collection processes in banking, financial, and corporate sectors.
• Preferably familiar with current applications for Small Ticket (Colldesk / Bridge) and eventually for NPLs.
• Teamwork orientation with a problem-solving approach.
• Attention to detail, proactive, capable of working under pressure and meeting deadlines.
• Good command of Microsoft Office.
• Knowledge of Salesforce is a plus.
• Familiarity with Intrum Group’s Web Portal.
• Fluent in spoken and written English.

If you believe you are the right candidate, apply now! We look forward to hearing from you.

About Us

Intrum is a leading credit management services provider. Our mission is to help others—whether it’s assisting individuals in debt to resolve their issues or helping companies get paid to grow and prosper, which benefits the entire economy. Join us to add meaning to your work and enjoy professional growth opportunities within our diverse organization.

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