Origination & Client Management Trainee

Intrum Justitia; Milano; In loco; EUR 15.000 - 25.000; Part-time

Descrizione del lavoro

Join a leading credit management firm as an Origination & Client Management Trainee in Milan. This part-time role focuses on managing contracts and client interactions in a supportive, international environment. Ideal candidates will be proactive, detail-oriented, and fluent in English, with knowledge of debt collection and CRM platforms.

Competenze

• Understanding of debt collection in banking and financial sectors.
• Familiarity with application systems like Colldesk/Bridge preferred.
• Fluent English is essential.

Mansioni

• Manage contracts and client portals, ensuring data entry accuracy.
• Interface with IT and finance departments for contractual conditions.
• Provide technical support for using Salesforce.

Conoscenze

Knowledge of debt collection and recovery processes

Teamwork orientation

Problem-solving approach

Attention to detail

Proactivity

Ability to work under pressure

Good knowledge of Microsoft Office

Fluent in spoken and written English

Strumenti

Salesforce

Colldesk

Bridge

Descrizione del lavoro

Origination & Client Management Trainee

Apply locations: Milan | Time type: Part time | Posted on: Posted 30+ Days Ago | Job requisition id: R6090

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.

Responsibilities

The role includes:

• Managing contracts (new / renewals) for existing and new clients (particularly Small Ticket banking, financial, and commercial), by entering data into the operational system (Colldesk or Bridge) with the appropriate economic parameters (fees & costs);
• Interfacing with various company functions (IT, OPS, Finance OPS) to share contractual conditions and report operational peculiarities or requests requiring other department interventions;
• Parameterizing international mandates by configuring codes related to SO (Sister Office) and international Partners;
• Providing technical and analytical support for the use of Salesforce, the Group's CRM application;
• Managing Client Portals (as Suppliers), from qualification to maintenance, including preparing and updating documentation, involving relevant departments as needed.

The role may also involve, in the future, activities related to acquiring and managing NPL clients.

Key Skills

• Knowledge of debt collection and recovery processes in banking, financial, and corporate sectors;
• Preferably familiar with current applications used for Small Ticket (Colldesk / Bridge) and, eventually, for NPLs;
• Teamwork orientation and problem-solving approach;
• Attention to detail, proactivity, and ability to work under pressure to meet deadlines;
• Good knowledge of Microsoft Office;
• Salesforce knowledge is a plus;
• Familiarity with Intrum Web, the Group's interactive portal;
• Fluent in spoken and written English.

If you believe you are the right person, apply now. We look forward to hearing from you!

About Us

Intrum is a leading provider of credit management services. Our mission is to help others: individuals in debt to overcome difficulties, companies to get paid, enabling growth and employment, benefiting the economy. Join us to add meaningful purpose to your work and access professional development opportunities within our diverse organization.

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