Order Management Coordinator

TN Italy; Cusago; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

Join a forward-thinking company as an Order Management Coordinator in Cusago, where your skills in communication and teamwork will shine. This role is crucial for managing the entire order process from initiation to invoicing, ensuring seamless collaboration across departments. With a focus on customer satisfaction and timely deliveries, you'll be part of a dynamic team that values innovation and professional growth. If you're eager to learn about industrial heating solutions and thrive in a fast-paced environment, this opportunity is perfect for you.

Competenze

• Strong communication and teamwork skills essential for collaboration.
• Familiarity with ERP systems and administrative tasks required.

Mansioni

• Manage the end-to-end order process efficiently.
• Serve as the primary contact for customers and internal teams.
• Ensure timely and accurate shipment of products.

Conoscenze

Strong communication skills

Team-oriented mindset

Ability to handle time pressure

Interest in products

Excellent prioritization skills

Familiarity with administrative tasks

Experience with ERP systems

Proficient in English

Proficient in Italian

Strumenti

ERP systems

Descrizione del lavoro

At Thermon, we are passionate about transferring the HEAT needed to make life work. As a world leader in industrial heating, our success is driven by the hard work and dedication of our employees. We pride ourselves on developing careers, fostering a company culture that embodies our core values of Care, Commitment, and Collaboration.

Recently, we expanded our capabilities by acquiring F.A.T.I., a renowned company in Italy specializing in process heaters. This acquisition allows us to enhance our range of electric heaters used in various industries around the world.

The Role:

We are currently seeking an experienced Order Management Coordinator for our office in Cusago, Milano. This role involves efficiently managing the end-to-end order process from the moment Sales initiates an order to successful invoicing. You will be the primary point of contact for customers and work closely with various departments within Thermon, including Sales, Purchasing, Production, Logistics, and Engineering. We are looking for someone with a technical background and/or an interest in learning about our products to ensure we always provide suitable solutions.

Responsibilities:

• Efficiently manage the end-to-end order process from Sales initiation to successful invoicing
• Serve as the primary point of contact for customers and collaborate closely with various departments within Thermon, including Sales, Purchasing, Production, Logistics, and Engineering
• Ensure effective communication with customers and internal teams to ensure seamless collaboration and timely updates
• Work with the logistics department to ensure timely and accurate shipment of products
• Participate in ad-hoc projects to contribute to the overall success of the team and organization

Your Skills:

• Strong communication skills and a team-oriented mindset
• Ability to handle time pressure while maintaining a 'helicopter view'
• Interest in gaining basic knowledge about our products, with support provided by the company
• Excellent prioritization skills and the ability to take responsibility for projects and sales orders
• Familiarity with administrative tasks and experience with ERP systems
• Proficient (verbal and written) in English and Italian

Who is Thermon

Thermon, Inc., (NYSE: THR) is an Industrial Technology company headquartered in Austin, Texas. Through its global network, Thermon provides safe, reliable and mission critical industrial process heating solutions. Thermon serves the global energy, power generation and chemical markets to provide innovative solutions for industrial heating applications by deeply understanding our customers' needs. Thermon specializes in providing complete flow assurance, process heating, temperature maintenance, freeze protection and environmental monitoring solutions. Our values of Care, Commit and Collaborate are the bedrock of how we conduct business both internally and externally.

Thermon has an established record of innovation and excellence. We recognize this is only possible with the hard work and dedication of our employees. We strive to maintain a dynamic and diverse workforce.

We offer environments where collaboration, mentoring and professional growth are encouraged. Ideal candidates for our team will recognize the value of being a part of an organization that not only provides a competitive wage but that also promises a great career.

We wish to thank all applicants for their interest, however, only those invited for an interview will be contacted.