Operations & Tender Manager Italy (m/f/d)

ISG International Service Group; Ancona; Ibrido; EUR 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work options

Descrizione del lavoro

ISG International Service Group seeks an experienced Operations & Tender Manager for Italy. Based in Ancona with hybrid work options after onboarding, you will oversee daily workflows, logistics, invoicing, and tender processes, ensuring regulatory compliance and efficient cost control.

You will lead a local team, interface with sales and HQ, and coordinate events while driving process improvements in a regulated medical devices environment.

Competenze

• 5+ years of experience in operations, office management, or senior administrative leadership.
• Experience in medical device, healthcare, or pharmaceutical industries.
• Strong experience with Italian public tenders, hospital procurement procedures, and tender platforms.
• Experience in invoicing, claims management, warehouse management, and administrative workflows.
• Familiarity with ERP systems, order entry workflows, and consignment inventory logic.
• Proven leadership experience with small to medium-sized teams.
• Fluent Italian and English knowledge are mandatory.
• Structured, pragmatic, and detail-oriented working style with strong problem-solving skills.
• Resilience under pressure, especially during tender deadlines.

Mansioni

• Manage and optimize daily office workflows, internal processes, and operational KPIs.
• Lead and support the local team in logistics, orders, invoicing, warehouse management, accounts, and IT support.
• Supervise and support public tender processes for hospitals and healthcare institutions in Italy.
• Advise on complex procurement procedures, compliance topics, and administrative requirements.
• Ensure compliance with Italian healthcare regulations and public procurement law.
• Ensure smooth order processing, invoicing, claims handling, stock control, and consignment inventory management.
• Act as the interface between local operation, sales, logistics, and the international headquarters.
• Manage vendors, office facilities, fleet contracts, and operational costs.
• Coordinate medical congresses and corporate events.

Conoscenze

Leadership

Tender management

Regulatory knowledge

Problem solving

Languages: Italian & English

Strumenti

ERP systems

Tender platforms

Order entry workflows

Consignment inventory logic

Descrizione del lavoro

112071-Operations & Tender Manager Italy (m/f/d)

Medical Devices

Our client is an international manufacturing and distribution company in the field of medical devices.

Your Tasks

• Manage and optimize daily office workflows, internal processes, and operational KPIs
• Lead and support the local team in logistics, orders, invoicing, warehouse management, accounts, and IT support
• Supervise and support public tender processes for hospitals and healthcare institutions in Italy
• Advise on complex procurement procedures, compliance topics, and administrative requirements
• Ensure compliance with Italian healthcare regulations and public procurement law
• Ensure smooth order processing, invoicing, claims handling, stock control, and consignment inventory management
• Act as the interface between local operation, sales, logistics, and the international headquarters
• Manage vendors, office facilities, fleet contracts, and operational costs
• Coordinate medical congresses and corporate events

Your Profile

• At least 5 years of experience in operations, office management, or senior administrative leadership
• Experience in the area of medical device, healthcare, or pharmaceutical industry
• Strong experience with Italian public tenders, hospital procurement procedures, and tender platforms
• Experience in invoicing, claims management, warehouse management, and administrative workflowsFamiliarity with ERP systems, order entry workflows, and consignment inventory logic
• Proven leadership experience with small to medium-sized teams
• Fluent Italian and English knowledge are mandatory
• Structured, pragmatic, and detail-oriented working style with strong problem-solving skills
• Resilience under pressure, especially during tender deadlines

Our client offers

• A key role in an established medical device company with high operational responsibility
• Opportunity to improve processes and contribute to organizational development
• Direct reporting line to the Country Manager Italy
• Full-time position based in Ancona with hybrid work options after onboarding
• Start date: as soon as possible