Operations Manager - Italy ( based in Italy)

CM recruitment; Trentino-Alto Adige; Remoto; EUR 70.000 - 80.000; Tempo pieno

Descrizione del lavoro

A growing car rental brand is seeking an Operations Manager in Italy to oversee day-to-day operations across corporate branches and enhance customer satisfaction. The ideal candidate will have proven experience in the car rental industry, strong leadership skills, and the ability to manage budgets effectively. A degree in Business or Operations Management is preferred, with a basic salary range of €70,000 - €80,000 plus performance bonuses.

Servizi

Performance-based bonus

Remote work options

Competenze

• Proven experience as an Operations Manager within the car rental industry.
• Strong knowledge of operations management and process optimisation.
• Ability to travel up to 60% of the time, especially during high season.

Mansioni

• Oversee day-to-day operations across corporate branches.
• Drive initiatives to enhance customer satisfaction.
• Manage budgets and financial data to support business growth.

Conoscenze

Operations management

Leadership

Budgeting and financial analysis

Communication skills

Organisational effectiveness

Detail-oriented

Formazione

Degree in Business or Operations Management

Descrizione del lavoro

Operations Manager – Italy

Our client is a growing car rental brand, currently operating in 34 countries, and now expanding its corporate presence in Italy.

This is a unique and exciting opportunity for a dynamic leader with experience in managing multiple branches, who thrives in a fast-paced environment.

If you're looking to play a key role in the growth and success of a leading international name in the mobility and car rental sector, this could be the perfect next step in your career.

Responsibilities of the Operations Manager – Italy :

• Oversee day-to-day operations across corporate branches, ensuring efficiency, cost-effectiveness, and compliance with company policies.
• Implement and continuously improve operational systems, processes, and best practices.
• Monitor and analyse performance indicators (KPIs) to ensure service quality and profitability targets are met.
• Drive initiatives to enhance customer satisfaction and maintain high service standards.
• Manage budgets, financial data, and forecasting to support business growth.
• Recruit, train, and supervise staff, fostering a high-performance culture.
• Support the development and expansion of the branch network within Italy, including oversight of franchise operations.
• Ensure legal compliance and alignment with corporate standards across all operational activities.

Skills required for the Operations Manager – Italy :

• Proven experience as an Operations Manager within the car rental industry.
• Strong knowledge of operations management, organisational effectiveness, and process optimisation.
• Solid experience with budgeting, forecasting, and financial analysis.
• Excellent communication and leadership skills with the ability to inspire and motivate teams.
• Highly organised, detail-oriented, and results-driven.
• A degree in Business, Operations Management, or a related field is preferred.
• Ability to travel up to 60% of the time, with more during high season (May - October).

Additional details for the Operations Manager – Italy :

• Basic salary in the region of €70,000 - €80,000 depending on experience.
• Performance-based bonus.
• Remote work with up to 60% travel across Italy.

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