Operations Manager - Italy ( based in Italy)

CM recruitment; Campania; Remoto; EUR 70.000 - 80.000; Tempo pieno

Descrizione del lavoro

A leading car rental brand is seeking an Operations Manager in Campania, Italy. This role involves overseeing operations across branches and enhancing customer satisfaction. The ideal candidate will have proven experience in the car rental sector, strong leadership skills, and the ability to travel extensively. A competitive salary between €70,000 - €80,000 plus a performance-based bonus is offered.

Servizi

Performance-based bonus

Travel opportunities

Competenze

• Proven experience as an Operations Manager within the car rental industry.
• Ability to inspire and motivate teams in a fast-paced environment.
• Passion for enhancing customer satisfaction.

Mansioni

• Oversee day-to-day operations across corporate branches.
• Implement improvements in operational systems and processes.
• Monitor performance indicators to ensure service quality.

Conoscenze

Operations management

Organisational effectiveness

Process optimisation

Financial analysis

Excellent communication

Leadership skills

Attention to detail

Formazione

Degree in Business or Operations Management

Descrizione del lavoro

Operations Manager – Italy

Our client is a growing car rental brand, currently operating in 34 countries, and now expanding its corporate presence in Italy.

This is a unique and exciting opportunity for a dynamic leader with experience in managing multiple branches, who thrives in a fast-paced environment.

If you're looking to play a key role in the growth and success of a leading international name in the mobility and car rental sector, this could be the perfect next step in your career.

Responsibilities :

• Oversee day-to-day operations across corporate branches, ensuring efficiency, cost-effectiveness, and compliance with company policies.
• Implement and continuously improve operational systems, processes, and best practices.
• Monitor and analyse performance indicators (KPIs) to ensure service quality and profitability targets are met.
• Drive initiatives to enhance customer satisfaction and maintain high service standards.
• Manage budgets, financial data, and forecasting to support business growth.
• Recruit, train, and supervise staff, fostering a high-performance culture.
• Support the development and expansion of the branch network within Italy, including oversight of franchise operations.
• Ensure legal compliance and alignment with corporate standards across all operational activities.

Skills required :

Proven experience as an Operations Manager within the car rental industry.

Strong knowledge of operations management, organisational effectiveness, and process optimisation.

Solid experience with budgeting, forecasting, and financial analysis.

Excellent communication and leadership skills with the ability to inspire and motivate teams.

Highly organised, detail-oriented, and results-driven.

A degree in Business, Operations Management, or a related field is preferred.

Ability to travel up to 60% of the time, with more during high season May-October.

Additional Details :

Basic salary in the region of €70,000 - €80,000 depending on experience.

Performance-based bonus.

Remote work with up to 60% travel across Italy.

This job is active and available.

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