Operations Manager - Africa Occidentale

COOPI - Cooperazione Internazionale; Milano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading humanitarian organization seeks an Operations Manager based in Milan to oversee activities in West Africa. The role involves collaboration with various departments, managing HR planning, and ensuring project compliance. The ideal candidate has a relevant degree and extensive experience in international cooperation, with excellent communication skills in both French and English.

Competenze

• 3+ years of experience in complex organizations and international cooperation.
• Excellent command of French and English (C1 level).
• Interest in growth within the role and willingness to undertake missions abroad.

Mansioni

• Monitor ongoing activities and ensure proper execution regarding content and budget.
• Handle HR planning, including recruitment and onboarding of expatriate staff.
• Assist Mission Chiefs in managing safety and security risks.

Conoscenze

Communication

Organizational Skills

Interpersonal Skills

Flexibility

Formazione

University/Postgraduate degree related to International Cooperation

Strumenti

Microsoft Office suite

Descrizione del lavoro

COOPI is seeking an Operations Manager for West Africa based in Milan .

In West Africa, COOPI operates in Mauritania, Senegal, Gambia, Mali, Niger, Burkina Faso, and Nigeria, with offices in capital cities and peripheral intervention zones. The main sectors involved are : Food Security, Health, Nutrition, Protection, and Disaster Risk Reduction (DRR). The primary institutional donors include : UN agencies, AICS, ECHO, EU, Swiss Cooperation, FCDO, SRF .

Role Description

The selected candidate will be part of COOPI's International Activities team, working alongside the Area Manager and Regional Administrator. The role is based at the Milan headquarters and involves collaboration across different headquarters departments to support International Activities. The position reports hierarchically to the Management and functionally to the Area Manager.

Reference countries include : Burkina Faso, Gambia, Mali, Mauritania, Niger, Nigeria, and Senegal.

Responsibilities

• Support the Area Manager in monitoring ongoing activities, ensuring proper execution in terms of content, budget, financials, and compliance.
• Ensure adherence to Foundation procedures, Institutional Donors, and country-specific regulations.
• Supervise processes related to strategic planning, programming, and management tools.
• Assist country coordinators and headquarters offices in finalizing new project proposals.
• Ensure updates and compliance with country regulations, including safety plans for expatriate and local staff.
• Support mission leaders in administrative procedures with local authorities and counterparts for optimal activity management.
• Facilitate the exchange of documents and best practices to enhance learning and knowledge sharing within the area of expertise.
• Handle HR planning needs, including recruitment, contracting, and onboarding of expatriate staff, overseeing TDRs, remuneration proposals, benefit policies, and training and evaluation plans.
• Assist Mission Chiefs in managing security risks and respond promptly and operationally to emergencies alongside the Area Manager and Security Advisor, in agreement with Management.
• Promote the collection and dissemination of activity news, ensuring information reaches the relevant fundraising and communication offices.
• Participate in meetings and events related to the area of expertise, in coordination with Management.

Candidate Profile

ESSENTIAL

• University / Postgraduate degree, preferably related to International Cooperation.
• At least 3 years of previous experience in complex organizations.
• Previous overseas experience in International Cooperation, including program, project, administration, and finance management.
• Excellent command of French and English (C1 level).
• Strong prioritization and organizational skills under tight deadlines.
• Excellent communication and interpersonal skills with internal and external stakeholders.
• Interest in growth within the role and willingness to undertake missions abroad.
• Flexibility, listening skills, discretion, resilience to stress.
• Interest and aptitude for working in an international environment.
• Proficiency in Microsoft Office suite.
• Respect for organizational values.

DESIRABLE

• Previous experience with COOPI in international missions.

Note : COOPI reserves the right to close the position before the application deadline once sufficient applications are received. Only shortlisted candidates will be contacted. Interviews will be conducted on a rolling basis, and the position will be closed once filled. Thank you for your understanding.

COOPI is an independent, secular Italian humanitarian organization fighting against all forms of poverty to improve the world. Founded in 1965, it operates in 33 countries across Africa, Latin America, the Caribbean, and the Middle East, with emergency and development projects managed by expatriate staff (over 270 staff annually) and national staff. Major institutional funders include the European Union – ECHO and INTPA –, UN agencies, the Italian Government, local authorities, and other European Governments.

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