Operations Manager

JR Italy; Varese; In loco; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking an Operations Manager to enhance customer relations and streamline supply chain operations. This role involves planning, coordinating, and controlling support activities while ensuring alignment with contractual commitments. The ideal candidate will have a strong background in international logistics, proficiency in SAP, and excellent organizational skills. Join a dynamic team that values adaptability and customer orientation, and play a key role in driving operational efficiency and risk management. This is a fantastic opportunity to contribute to a rapidly growing brand in the smart home sector.

Competenze

• 3+ years of experience in international logistics and financial processes.
• Strong analytical and organizational skills.

Mansioni

• Plan and coordinate support activities related to customer relations.
• Manage supply chain operations and oversee order systems.

Conoscenze

SAP

Analytical Skills

Interpersonal Skills

Customer Orientation

Team Leadership

Formazione

Master's Degree

Descrizione del lavoro

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Founded in 2012, EZVIZ is a global smart home brand focusing on consumer and residence. EZVIZ has grown rapidly since then and now markets its products in more than 80 countries across Europe, Asia-Pacific, and the US.

Since 2016, EZVIZ has been creating a strong presence in the European market and is committed to expanding its market share across the continent, including Benelux, France, Germany, Greece, Italy, Poland, Portugal, Slovakia, and Spain. Its European division is headquartered in Hoofddorp, Netherlands, and adopts a proactive growth strategy through dedicated sales teams.

EZVIZ is now looking for an Operations Manager.

Responsibilities:

• Plan, organize, coordinate, and control support activities related to customer relations.
• Assist regional sales in ensuring the execution of services aligns with contractual commitments and profit margins.
• Manage supply chain operations, including customer contracts, orders, and shipments.
• Oversee entry, review, and unlocking of order systems to ensure accuracy and prompt processing.
• Coordinate finances, R&D, supply chain, customs logistics, and other networks to ensure on-time delivery.
• Establish internal and external reporting dashboards, including those for headquarters in China.
• Negotiate and formalize modifications or extensions of services.
• Manage activities related to service delivery execution and budgeting.
• Identify and mitigate operational risks.
• Support customer financial management to assist team elements.
• Coordinate back-office activities related to new product launches, timing, forecasts, and support for the Country Manager.

Requirements:

• A Master's degree (preferred but not mandatory).
• Proficiency in SAP.
• Fluency in English; Italian and Chinese are a plus.
• At least 3 years of professional experience in international logistics and financial processes.
• Strong analytical, interpersonal, and adaptability skills; team leadership and management experience.
• Excellent organizational skills, customer orientation, availability, and responsiveness.