Operational Program Manager

Beyondsoft; Lombardia; Remoto; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading IT and consulting company is seeking a fully remote Operational Program Manager. This role involves supporting the Teams interoperability compliance program by managing day-to-day activities and ensuring operational excellence. The ideal candidate should have experience in program management within technical environments, strong organizational skills, and excellent communication abilities. The company offers competitive benefits, including private health insurance and paid time off.

Servizi

Private Health and Life Insurance

12 days Paid Time Off + 3 discretionary days

100% remote work

Competenze

• Experience in program or project management in a technical environment.
• Proven ability to manage cross-functional projects.
• Strong organizational skills with experience in monitoring and triaging issues.

Mansioni

• Monitor and track program status and testing obligations.
• Manage triage review processes for issues across teams.
• Collaborate with technical teams to track bugs and manage workflows.

Conoscenze

Project management

Problem-solving

Communication

Organizational skills

Descrizione del lavoro

Overview

WHO WE ARE:

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS:

For remote positions, all candidates must complete a video screen with our corporate recruiting team.

Responsibilities

POSITION SUMMARY:

We are looking for a fully remote, highly organized and detail-orientedOperational Program Managerto support the execution and ongoing operations of the Teams interoperability compliance program. This role involves driving day-to-day program activities, managing compliance tracking, supporting engineering team, and ensuring operational excellence across testing, support, and developer engagement.

You will work closely with engineering teams to monitor program health and help enable a seamless experience for internal stakeholders and external developers integrating with Microsoft Graph API.

WHAT YOU WILL BE DOING:

• Monitor and track program status, inventories, and testing obligationsrelated to Microsoft Teams interoperability compliance.
• Manage and drivetriage review processes, ensuring timely resolution of issues across engineering, partner, and support teams.
• Collaborate with technical teams totrack bugs, manage resolution workflows, and support consistent issue management.
• Develop and maintainprogram documentation,training materials, andcontentfor engineering and partner enablement.
• Coordinate and executeoperational tasksfor ongoing compliance testing, reporting, and developer support activities.
• Support the management ofsample code repositories, coordinating with engineering for updates and fixes.
• Collaborate with engineering partners to provide visibility into blockers, risks, and progress for test and development efforts.
• Perform additional duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS:

• Experience inprogram or project managementin a technical or engineering environment.
• Proven ability to managecross-functional projects, track dependencies, and communicate status to stakeholders.
• Strong organizational skills with experience inmonitoring, triaging, and tracking issuesacross multiple teams.
• Excellent written and verbal communication skills, with the ability to create clear documentation and training materials.
• English B2+ or higher

• Occasional infrequent in person activity may be required

PREFERRED QUALIFICATIONS:

• Familiarity withsoftware development processesorAPI lifecycle.
• Experience contributing to or managingopen-source projects, especially related to developer tools or documentation is a plus.

WHAT WE HAVE TO OFFER:

Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance.

• Private Health and Life Insurance
• 12 days per year of Paid Time Off (PTO) + 3 discretionary days
• Paid CR holidays
• 100% remote

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.