Operation Payment Specialist - 68/99

JR Italy; Varese; Ibrido; EUR 30.000 - 60.000; Tempo pieno

Descrizione del lavoro

Join a dynamic and innovative payment systems company that values collaboration and creativity. As an Operation Specialist, you'll play a pivotal role in managing customer relationships and ensuring seamless operations. With a focus on learning and development, you'll have access to resources that foster your growth. This position offers flexible work policies and wellness benefits, making it an exciting opportunity for those looking to thrive in a fintech ecosystem. If you're eager to contribute to a forward-thinking team, this role is perfect for you!

Servizi

Flexible work policies

Learning & Development opportunities

Wellness benefits

Gympass access for gyms and online trainings

Competenze

• Ideal candidates should have strong problem-solving skills and a team-oriented mindset.
• Proficiency in MS Office and attention to detail are essential.

Mansioni

• Manage operational relationships with customers and suppliers.
• Coordinate training for contact center teams and monitor SLAs.

Conoscenze

Problem-solving skills

Team-oriented mindset

Customer service skills

Attention to detail

Proficiency in MS Office

Descrizione del lavoro

Social network you want to login/join with:

Client:

Fabrick

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

106349233551966208033712

Job Views:

2

Posted:

02.05.2025

Expiry Date:

16.06.2025

Job Description:

Discover a new horizon with Fabrick, a next-generation Open Finance Platform combining Open Banking and Open Payments services within a fintech ecosystem.

We are seeking an Operation Specialist for payment, Cash-In, who is eager to grow with us.

Key responsibilities include:

1. Managing operational relationships with customers
2. Contributing to the selection of new Cash-in hardware and software in collaboration with the Product team
3. Monitoring and maintaining SLAs with customers and suppliers
4. Managing solution activities
5. Coordinating and training contact center teams for assistance

Ideal candidates will have:

1. A team-oriented mindset to achieve common goals
2. Persistence and problem-solving skills
3. Ability to serve customers and coordinate with suppliers
4. Proficiency in MS Office
5. Attention to detail and curiosity
6. A positive, helpful attitude

What we offer:

1. The chance to work in an innovative payment systems company
2. An open, collaborative environment where everyone’s opinion counts
3. Flexible work policies with smart working options
4. Learning & Development opportunities through platforms like GoodHabitz and in-person trainings
5. Wellness benefits including Gympass access for gyms and online trainings

Ready to join us? Apply now and become part of our team!