Operation Payment Specialist - 68/99

JR Italy; Como; Ibrido; EUR 30.000 - 55.000; Tempo pieno

Descrizione del lavoro

An innovative payment system company seeks an Operation Specialist to manage customer relationships and improve Cash-In processes. This role offers the chance to work in a collaborative environment, contributing to the selection of new technologies while ensuring service level agreements are met. With a focus on teamwork and customer satisfaction, you'll play a crucial part in shaping operational success. Join a forward-thinking team that values your input and offers flexible working options alongside wellness benefits and a commitment to your professional growth.

Servizi

Flexible work policy

Wellness benefits

Gympass access

Learning & Development platform

Competenze

• Desire to work as a team to achieve goals together.
• Ability to serve customers and collaborate with suppliers.

Mansioni

• Manage the operational relationship with customers.
• Monitor and maintain the SLA agreed with customers and suppliers.
• Coordinate and train contact center staff for assistance.

Conoscenze

Teamwork

Problem-solving

Customer service

MS Office

Attention to detail

Descrizione del lavoro

Social network you want to login/join with:

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Client:

Fabrick

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

356472948738595225633712

Job Views:

1

Posted:

03.05.2025

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Job Description:

Do you like to look beyond? Discover new horizons with us: this will be the best opportunity for you!

Fabrick is a new generation Open Finance Platform that combines Open Banking and Open Payments services, leveraging an ecosystem of multiple fintechs.

We are looking for an Operation Specialist in payments and Cash-In processes, who wants to grow together with us.

About the role:

• Manage the operational relationship with customers
• Contribute to the selection of new Cash-in hardware and software in collaboration with the Product team
• Monitor and maintain the SLA agreed with customers and suppliers
• Manage solution activities
• Coordinate and train contact center staff for assistance

What you’ll need to succeed:

• Desire to work as a team to achieve goals together
• Persistence and ability to find alternative solutions
• Ability to serve customers and collaborate with suppliers
• Knowledge of MS Office
• Attention to detail and curiosity
• Positive and helpful attitude

What we offer:

• The opportunity to work in one of the most innovative payment system companies
• An open and friendly environment where every opinion matters
• Flexible work policy with options for smart working
• Learning & Development platform (GoodHabitz) and in-person training
• Wellness benefits including Gympass access to gyms and online trainings

What are you waiting for? Apply now and join our team!