Onsite IT Technician

Stefanini; Arluno; In loco; EUR 22.000 - 28.000; Tempo pieno

Descrizione del lavoro

Un'azienda innovativa nel settore IT cerca un professionista per fornire supporto IT di alto livello. La figura lavorerà direttamente con gli utenti, gestendo l'installazione di hardware e software. È richiesta una solida conoscenza della tecnologia per utenti finali e ottime capacità comunicative in italiano e inglese. Offriamo un salario competitivo e opportunità di crescita professionale in un ambiente internazionale.

Servizi

Assistenza sanitaria integrativa

Buoni pasto

Bonus referral

Competenze

• 1-2 anni di esperienza in un ambiente ICT tecnico.
• Conoscenze delle piattaforme Microsoft per utenti finali.
• Ottima padronanza dell'inglese e dell'italiano, scritto e parlato.

Mansioni

• Supporto IT faccia a faccia per gli utenti.
• Installazione hardware e risoluzione dei problemi relativi all'hardware.
• Gestione di piccoli progetti legati all'installazione di hardware o software.

Conoscenze

Conoscenza della tecnologia End User

Conoscenze di Active Directory

Eccellenti capacità di problem solving

Capacità di scrittura tecnica

Strumenti

MS SCCM

Ticket Management Software

Descrizione del lavoro

Working in a fast-paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands-on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service. In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a flexible and committed approach to work.

• Job responsibilities
• Face to face IT support of users;
• Hardware installation, movement and de-installation;
• Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners, etc.);
• Small project management related to new hardware or software installation;
• Software, patches, and updates installation using MS SCCM;

Job Requirements

• 1-2 years of experience in a technical ICT environment
• General End User technology knowledge
• End User Workspace platforms (discovery, asset management, client management)
• End User Microsoft platforms (Active Directory, Office, SCCM)
• ITSM Tool Set (Ticket Management Software) preferred
• Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity; Technical writing skills.
• Excellent English and Italian language skills, written and spoken

What We Offer

• Competitive salary with 14 installments per year and meal vouchers.
• Special referral bonuses for recommending your friends;
• Opportunities to follow trainings via Stefanini University, including IT and soft skills training provided by our specialists.
• Opportunities for professional development in a stable multinational environment.
• Exposure to an international environment as part of a multicultural team spread across Europe.

The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

• Diversity & Inclusion

Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!

• About us

Contratto di lavoro : Tempo pieno

Retribuzione : €22.000,00 - €28.000,00 all'anno

Benefit :

• Assistenza sanitaria integrativa
• Buoni pasto

Sede di lavoro : Di persona