Onsite HPC Technical Consultant

Hewlett Packard Enterprise; Lombardia; On-site; EUR 44,000 - 85,000; Full time

Benefits offered by this job

Health & wellbeing benefits

Personal & professional development

Unconditional inclusion

Job summary

Hewlett Packard Enterprise is seeking an HPC Technical Consultant with strong Linux system administration skills and HPC core knowledge. The role focuses on supporting the Customer’s sysadmin and HPE hardware teams to maintain SLA, availability, and performance in an onsite office setup in Italy.

You will interact with vendors like Red Hat, AMD, Intel, and Nvidia, and collaborate with customer teams to diagnose and resolve complex issues while maintaining excellent communication and service

Qualifications

• Extensive Linux system administration experience.
• Strong HPC knowledge: compute, networking, storage, schedulers.
• Able to communicate in Italian and English – written and verbal.
• Customer-facing, SLA-focused with proactive problem solving.

Responsibilities

• Qualify, analyze, troubleshoot, and resolve incidents with autonomy and expertise.
• Increase autonomy and expertise of the HPE hardware team involved in repairs and maintenance tasks.
• Work with HPE Level 3 support and engineering to diagnose complex issues and implement resolutions.
• Interact with third parties involved in HPC solutions: Red Hat, AMD, Intel, Nvidia, …
• Collaborate with the Customer sysadmin and support teams.
• Manage the customer relationship, including verbal and written communication.

Skills

Linux system administration

HPC architectures

Incident analysis

Customer interaction

Italian & English communication

Tools

Red Hat Linux

AMD hardware

Intel hardware

NVIDIA hardware

Docker

Kubernetes

Ansible

Git

Puppet

Python scripting

Prometheus

Grafana

Lustre

GPFS

InfiniBand

Job description

Hewlett Packard Enterprise is seeking an HPC Technical Consultant with strong Linux system administration skills and HPC core knowledge. The role focuses on supporting the Customer’s sysadmin and HPE hardware teams to maintain SLA, availability, and performance in an onsite office setup in Italy.

You will interact with vendors like Red Hat, AMD, Intel, and Nvidia, and collaborate with customer teams to diagnose and resolve complex issues while maintaining excellent communication and service