Online Support / Customer Care Assistant

Empower Professionals Inc.; Napoli; Remoto; EUR 10.000 - 30.000; Part-time

Descrizione del lavoro

Empower Professionals Inc. is seeking an Online Support / Customer Care Assistant in Naples. This part-time role requires no prior experience, offering flexible daytime hours and the possibility to work from home. You'll assist customers with order issues and guide them through processes, while also receiving paid training to support your growth in customer service.

Servizi

Paid training

Supportive remote team

Ongoing learning

Flexible shifts

Competenze

• No prior experience needed.
• Reliable and punctual.
• Internet access at home.

Mansioni

• Help with order issues.
• Guide users through processes.
• Follow communication scripts.

Conoscenze

Fast and accurate typing

Basic digital literacy

Team-oriented mindset

Attention to customer tone

Descrizione del lavoro

Join our team in Naples as an Online Support / Customer Care Assistant. No experience needed. Part-time role. Flexible daytime hours. Pay : €12-€14 / hour.

• Duties
• Help with order issues
• Guide users through processes
• Send updates on delivery status
• Follow communication scripts
• Escalate complex issues
• Requirements
• No prior experience needed
• Fast and accurate typing
• Basic digital literacy
• Reliable and punctual
• Team-oriented mindset
• Attention to customer tone
• Internet access at home
• Work from home option
• Flexible shifts
• Paid training
• Supportive remote team
• Ongoing learning
• Entry into customer service