On-Site It Support Technician - Pontevedra

Buscojobs; Emilia-Romagna; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A European IT services company is seeking an On-Site IT Support Technician to provide technical support in O Grove, Spain. Responsibilities include troubleshooting personal devices, collaborating with the central IT team, and managing support tickets. The ideal candidate has experience in IT support and speaks fluent Spanish and English. This full-time role offers a standard workweek from Monday to Friday.

Competenze

• Previous experience in similar on-site technical support roles.
• Good knowledge of Microsoft operating systems and Office 365 suite.
• Fluency in Spanish and English – interview will be in English.

Mansioni

• Provide first- and second-level IT support to users.
• Troubleshoot issues related to personal devices.
• Handle installation and configuration of IT devices.
• Collaborate with IT team for workstation management.
• Monitor and manage support tickets.

Conoscenze

IT support

Problem-solving skills

Interpersonal abilities

Customer-oriented approach

Fluent Spanish

Fluent English

Strumenti

Microsoft Windows

Office 365

Ticketing tools

Descrizione del lavoro

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Job Reference :

455766692

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Posted :

14.07.2025

Expiry Date :

28.08.2025

Job Description :

Fenice Computer Services, part of the Jiliti Group, is a service integrator and trusted partner providing hardware and software support services across Europe.

For an important client based in O Grove – Pontevedra (Spain), we are looking for the following professional profile :

On-Site IT Support Technician

Main responsibilities :

• Provide first- and second-level IT support to users
• Troubleshoot issues related to personal devices (PCs, smartphones, printers, etc.), operating systems, and email
• Handle installation, configuration, and replacement of IT devices
• Collaborate with the central IT team to ensure proper management of workstations
• Monitor and take charge of tickets, ensuring timely resolution and escalating when necessary
• Provide support on tools and peripherals related to production and logistics environments (scales, handheld terminals, etc.)
• Perform routine maintenance and updates of IT equipment

Requirements :

• Previous experience in similar on-site technical support roles
• Good knowledge of Microsoft operating systems, Office 365 suite, and ticketing tools
• Strong problem-solving skills, good interpersonal abilities, and customer-oriented approach
• Fluency in Spanish and English – the interview will be in English

Work location : O Grove – Pontevedra (Spain)

Working hours : Monday to Friday, 9:00 AM – 6:00 PM (1-hour lunch break)

The offer is open to candidates of all genders (in compliance with D.Lgs. 198 / 2006) and in full respect of equal opportunity regulations (L.903 / 77, L.125 / 91, D.Lgs. 216 / 03).

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