Omnichannel Digital Project Manager — Lead Initiatives

BoF Careers; Milano; On-site; EUR 42,000 - 50,000; Full time

Benefits offered by this job

Competitive corporate welfare

Job summary

Moncler Group is seeking a Digital Project Manager to lead the delivery of complex digital initiatives from Milan, Italy. You will connect business, design, and technology teams to drive execution across channels and touchpoints, ensuring on-time, on-budget outcomes.

You will manage scope, milestones, and governance, while coordinating with external partners and internal stakeholders to ensure an engaging and consistent customer journey across digital ecosystems.

Qualifications

• Bachelor's or Master's degree, or equivalent professional experience.
• 5+ years of experience in digital project management, preferably within international and cross-functional environments.
• Proven experience leading complex projects involving multiple stakeholders, business functions, and external partners.
• Strong understanding of digital customer experience, digital product delivery, and omnichannel ecosystems.
• Understanding of UX/UI principles and customer journey design, with the ability to collaborate effectively with design teams.
• Knowledge of project management methodologies (Agile, Waterfall, or hybrid approaches).
• Ability to assess digital solutions from both business and technical perspectives and translate complex topics into clear recommendations.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication, presentation, and stakeholder management skills.
• Fluent in both English and Italian.
• Experience with Jira, Confluence, or similar project management and collaboration tools is considered a plus.

Responsibilities

• Lead end-to-end delivery of complex digital projects and initiatives, ensuring alignment with business objectives, timelines, budgets, and quality standards.
• Drive digital initiatives from strategic definition through design, development, testing, and go-live.
• Define and manage project scope, priorities, milestones, roadmaps, and delivery plans, ensuring alignment across business, design, and technology teams.
• Drive project governance activities, including planning, prioritization, reporting, risk management, and stakeholder communication.
• Coordinate cross-functional teams across Digital, IT, E-commerce, Marketing, CRM, Retail, and external partners.
• Act as a key business counterpart for UX/UI and creative teams, ensuring alignment between business requirements, customer needs, and design solutions.
• Ensure consistency across customer journeys and digital touchpoints, contributing to a seamless and engaging user experience.
• Manage relationships with external agencies, technology vendors, and strategic partners, ensuring effective collaboration and successful delivery.
• Facilitate requirements gathering and translate business needs into actionable project plans and deliverables.
• Proactively identify dependencies, risks, and issues, driving mitigation plans and informed decision-making.
• Monitor project performance through KPIs and reporting frameworks, promoting a culture of continuous improvement.
• Support budget monitoring activities and vendor management, ensuring alignment with project objectives and investment priorities.
• Contribute to the evolution of project management practices, tools, and governance processes within the Digital Experience function.

Skills

Project management

Digital projects

Stakeholder management

Bilingual English-Italian

Jira/Confluence

Education

Bachelor's or Master's degree

Tools

Jira

Confluence

Job description

Moncler Group is seeking a Digital Project Manager to lead the delivery of complex digital initiatives from Milan, Italy. You will connect business, design, and technology teams to drive execution across channels and touchpoints, ensuring on-time, on-budget outcomes.

You will manage scope, milestones, and governance, while coordinating with external partners and internal stakeholders to ensure an engaging and consistent customer journey across digital ecosystems.