Office Coordinator

POP MART; Bregnano; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

POP MART is seeking an Office Coordinator to streamline operations at their offices and retail stores in Italy and Spain. This full-time role involves coordinating logistics, supporting various departments, and ensuring effective communication to contribute to the company's growth in the retail sector.

Servizi

Selected POP MART toys as appreciation gifts

Structured bonus or commission scheme

Comprehensive training and development programs

Regular team social events

Competenze

• Minimum 1–2 years experience in an operational role.
• Fluent in English and Italian.
• Proactive and detail-oriented with a hands-on attitude.

Mansioni

• Support day-to-day operational needs for the South Europe office.
• Act as main point of contact for internal departments.
• Coordinate travel arrangements and manage office logistics.

Conoscenze

Organizational Skills

Communication Skills

Problem Solving

Strumenti

Microsoft Office

Inventory Management Software

Descrizione del lavoro

Office Coordinator Industry : Designer toys and collectible pieces

Job type : Full time - 12-month FTC

About POP MART

Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer toy culture. Through global artist development, IP operations, and designer toy culture evangelism, we have built an integrated platform covering the entire designer toy value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier toys and lifestyle brands including Disney, Universal Studios, and Sanrio to create collectible art toys featuring their iconic characters.

POP MART has established a strong presence across key European markets, including Italy, UK, France, Spain, Germany and the Netherlands. As part of our strategic growth initiatives, we are focused on expanding our retail network into additional high-potential markets across Europe, continuing to strengthen our brand's position in the region.

For more information, please visit and our LinkedIn Career page.

What to Expect

POP MART is a boutique-sized company with a young and multicultural team where you can expect to :

Gain valuable professional experience covering the entire retail life cycle

Have the opportunity to work with people from different countries and cultures in a collaborative environment

Receive structured customer service, retail operations and product training

Be proactively involved in the company’s growth

An initial 1-year contract - with the strong hope (and plan!) to make it permanent if we’re a great match

POP MART offers our employees :

Selected POP MART toys as appreciation gifts every month

A structured bonus / commission scheme in line with the company’s and the individual’s performance

Comprehensive training and development programs

Regular team social events

The Role and Candidate

The Office Coordinator will play a vital role in ensuring the smooth operation of POP MART’s offices and retail stores across Italy and Spain. Reporting to the Head of Retail, this role acts as a key link between the office and various departments, supporting operational needs on a daily basis.

Key responsibilities include handling issues related to stores and office logistics, coordinating travel arrangements, managing uniforms, and ensuring timely internal communication. The Office Coordinator will contribute to the efficiency and organization of POP MART’s operations in the South European region.

We are looking for a highly organized and flexible professional, able to meet tight deadlines and manage multiple priorities.

Responsibilities

Support the day-to-day operational needs of the South Europe office

Act as the main point of contact for internal departments regarding office-related matters

Filter and coordinate incoming operational requests concerning the office and general logistics

Handle and resolve issues related to office infrastructure, supplies and services

Coordinate travel arrangements in alignment with company policies

Manage uniform distribution and stock monitoring for retail staff

Ensure accurate documentation and communication of ongoing office activities

Assist in organizing meetings, internal events and cross-functional coordination

Provide support in administrative tasks and operational reporting as required

Carry out additional administrative or operational tasks based on business priorities

Required Qualifications

Minimum 1–2 years of experience in a similar operational or administrative role

Excellent command of English and Italian (spoken and written)

Strong organizational and communication skills, with the ability to manage multiple priorities effectively

High level of proficiency in Microsoft Office

Proactive, reliable and detail-oriented, with a hands-on attitude

Able to work both independently and collaboratively in a fast-paced, international environment

Flexible and solution-oriented, with a strong sense of responsibility and ownership

Detail-oriented, with the ability to quickly solve problems and handle operational emergencies

Desirable but Not Essential

Experience in the toy industry or retail sector

Knowledge of Spanish or any other European language

Familiarity with Italy / Spain retail landscape and logistics operations

Experience with inventory management software or ERP systems (Net Suite)