Night Receptionist - Part Time (f/m/d)

TN Italy; Roma; In loco; EUR 20.000 - 30.000; Part-time

Descrizione del lavoro

A forward-thinking company seeks a Night Auditor to join their vibrant team in Rome. This role is perfect for those who thrive in dynamic environments and enjoy providing exceptional hospitality. As the first point of contact for guests, you'll ensure their stay is memorable while managing various operational tasks. With a focus on inclusivity and personal growth, you'll have opportunities for professional development and extra vacation days. Join a diverse team that values creativity and collaboration, making every night a unique experience for guests.

Servizi

Extra Vacation Days

Team Events

Professional Development Projects

Staff Discounts

Travel Opportunities

Competenze

• Initial experience in hospitality and a passion for guest service.
• Fluent in English (B2) and Italian with a people-oriented approach.

Mansioni

• Ensure guests enjoy a safe and memorable stay.
• Handle operational tasks like invoicing and responding to inquiries.

Conoscenze

Hospitality Experience

Customer Service

Team Collaboration

Communication Skills

Problem-Solving

Flexibility

Strumenti

Front Office System (ASSD, Fidelio, SIHOT)

Descrizione del lavoro

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EU work permit required:

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Job Reference:

0bc72770663a

Job Views:

1

Posted:

01.05.2025

Expiry Date:

15.06.2025

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Job Description:

Part Time

Calling all lovely night owls! Are you an avid host who will brighten the nights of our guests? Apply to MEININGER Roma Termini for a Night Audit (f/m/d).

MEININGER Hotels. Redefining hybrid hospitality. Where the comforts of a hotel meet the special facilities of a hostel.
We run more than 35 hotels in Europe's best cities—and counting!

YOUR TASKS

• You are a great host ensuring your guests enjoy a safe and memorable stay
• You are in charge of the well-being of our guests from check-in to check-out
• You are the first point of contact for our guests and all other visitors like suppliers and external technicians
• You respond to our guests' questions and inquiries and know how to direct them to major sights, local attractions and activities
• You take care of operational and administrative tasks like invoicing, answering to e-mails and online requests, up-selling, responding to online reviews and much more
• You enjoy a diverse, international work environment while we take care of an inclusive one
• You’re flexible and understand that we are rotation shifts (Morning, Evening and Night shifts)
• Last but not least; you’re a great colleague, not afraid to jump in to support other departments every now and then

YOUR PROFILE

• You possess initial experience and are passionate about hospitality
• You possess an outgoing personality and enjoy working in a bustling dynamic environment, performing a variety of tasks
• You are a people person, you like helping others and creating unforgettable experience for our guests
• You are a team player, ready to help your colleagues and tackle challenges together
• You have good knowledge of a front office system ( ASSD, Fidelio, SIHOT)
• You are fluent in English (B2) and Italian

WHAT MEININGER OFFERS

• Every year you spend with us, you get an extra vacation day (up to 5 days)
• Regular get-togethers, celebrations and occasional parties (winter and summer team events)
• Quarterly evaluation rounds to make sure you’re still happy
• M-goal projects to develop personal and professional skills
• Staff nights and Friends and Family discount
• The occasional opportunity to travel to support new openings or exchange programs

APPLICATION

We are enthusiastic hosts as diverse as our guests. Feels like you?

Please send us your CV. We welcome candidates from different backgrounds, cultures, life preferences and experiences to apply. We believe that a diverse and inclusive workplace promotes creativity, innovation, and productivity.

STEP IN & EXPLORE the hotel:

Contact : Chiara Cingolani (Hotel Manager)