Night Manager, W Sardinia, Pre-Opening

TN Italy; Italia; In loco; EUR 25.000 - 45.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a Night Manager to oversee operations during the overnight shift in beautiful Sardinia. This role is crucial in ensuring exceptional hospitality and service standards are met while managing guest relations and property operations. The ideal candidate will have a strong background in guest services, financial oversight, and a commitment to fostering a positive workplace culture. Join a dynamic team where your leadership will directly enhance guest experiences and operational excellence. This opportunity offers a chance to thrive in a vibrant environment dedicated to excellence.

Competenze

• 4 years experience in guest services or related area.
• 2 years experience with a 2-year degree in hospitality.

Mansioni

• Oversee property operations during the overnight shift.
• Ensure compliance with operational guidelines and safety standards.
• Manage employee attendance and promote teamwork.

Conoscenze

Guest Services

Problem Solving

Teamwork

Financial Analysis

Formazione

High School Diploma or GED

2-Year Degree in Hospitality

Descrizione del lavoro

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Night Manager, W Sardinia, Pre-Opening, Italy

Client:

Location:

Job Category: Other

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EU work permit required: Yes

Job Reference: ccea47c47e08

Job Views: 2

Posted: 24.04.2025

Expiry Date: 08.06.2025

Job Description:

JOB SUMMARY

Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assists in resolving issues and completing tasks.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in guest services, front desk, housekeeping, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Monitoring Property Operations

• Monitors and ensures compliance with all Guidelines to Operations.
• Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).
• Ensures employees are working in a safe environment.
• Manages all period-end inventories.

Supporting Profitability and Revenue Goals

• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.
• Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.
• Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.
• Administers plans and actions to keep chargebacks and rebates to a minimum.
• Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.
• Manages employee hours.
• Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.

Supporting Human Resources Activities

• Promotes participation in property safety-related programs.
• Monitors employee attendance and records absences/tardiness.
• Promotes teamwork and employee morale.
• Keeps employees informed regarding new operational procedures, standards, or programs.
• Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations).
• Ensures all employees have complete knowledge of emergency procedures.
• Encourages employee relations through gifts, parties, outings.
• Creates incentives that will promote better service and profit for the property.
• Assists operations manager in processing employee payroll weekly.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.