Night Manager Season 2024 - Splendido, a Belmond Hotel

TN Italy; Italia; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

Join a prestigious hotel as a Night Manager, where you will ensure exceptional service and guest satisfaction. This role involves overseeing Front Office operations, managing check-ins and check-outs, and assisting guests with their requests. You will be part of a dedicated team, committed to providing authentic luxury experiences in a stunning location. The position offers a seasonal contract with opportunities for continuous collaboration and professional growth in a renowned hospitality environment. If you are passionate about service and thrive in a dynamic setting, this is the perfect opportunity for you.

Servizi

Accommodation in staff house

Monthly welfare incentive

Welcome bonus

Bus ticket as benefit

Staff canteen

Discovering Belmond programme

Competenze

• Previous experience in a similar role at luxury hotels.
• Ability to manage multiple tasks effectively.

Mansioni

• Oversee all Front Office operations including check-ins and check-outs.
• Handle emergencies and assist with guest requests.

Conoscenze

Fluent in English

Fluent in Italian

Hotel management software knowledge

Effective communication

Ability to work under pressure

Formazione

Experience in 5-star hotels

Strumenti

Infor HMS

Microsoft Suite

Descrizione del lavoro

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Night Manager Season 2024 - Splendido, a Belmond Hotel, italy

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Client:

Location:

Job Category:

Hospitality

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EU work permit required:

Yes

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Job Reference:

57eab1d9efe7

Job Views:

2

Posted:

06.05.2025

Expiry Date:

20.06.2025

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Job Description:

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofinos allure. Our elevated escape is perched in the protected Portofino hills, overlooking the glittering Gulf of Tigullio and charming Portofino. We are proud of our legendary past and continue to visualise our heritage of the future.

Become part of a caring team of professionals striving for excellence. At Belmond we look for effortlessly engaging characters, whose personality, humour and charm shine through, creating a culture for unscripted and instinctive service and genuine human connection.

We are looking for a Night Manager for this season to join our Front Office team.

The ideal candidate is passionate about hospitality and comfortable with challenges. He/She is willing to provide authentic and luxury experiences, demonstrating care, confidence, curiosity and community.

Reports to Front Office Manager.

• Deal with all Front Office operations (check in; check out; escorting; cashier operations; guests care) according to Belmond policies, procedures and compliance with our code of conduct.
• Daily closure, cashier check for all hotel venues, accounting reports, posting control, providing data to statistics and local government institutions.
• Assist with all guests requests.
• Handle emergencies according to procedures.

Requirements

• Fluent in English and Italian; a third language preferred
• Previous work experience in the same position in 5 stars hotels
• Knowledge of hotel management software such as Infor HMS or others, Microsoft suite
• Passion for service and ambition to grow professionally

Other requirements:

• Effective and punctual written and verbal communication in order to update relevant colleagues and department.
• He/she exhibits the ability to successfully work together united within a group whilst showing respect and willing to share information and skills. He/she is willing to continuously develop him/herself.
• He/she should be accurate and precise in all duties and checks carried out. He/she demonstrates a sense of urgency and take ownership of ones tasks and responsibilities.
• He/she deals with multiple tasks and alters behaviour/priorities as changes occur and remains calm in pressurised situations.

Belmond and you:

• We offer seasonal Labour contract according to C.C.N.L. Settore Turismo - Level 2, Night Manager
• Start date: July 2024 to End date: January 2025, with the aim of a continuous collaboration over subsequent seasons at Splendido and a career path.
• Salary as by CCNL + increase based on seniorirty and skill level, separate payslip for 13°,14° and TFR
• Monthly welfare incentive based on quality goals + welcome bonus
• Accomodation in our staff house including breakfast
• Bus ticket as benefit for the contract period; staff cantine
• Discovering Belmond programme, which offers team members complimentary accommodation at Belmond hotels, discounted rates for our trains, cruises and safaris, and discounted food and beverages

About Belmond:

• Belmond has been a pioneer of exceptional luxury travel since 1976.Its portfolio extends across 24 countries with46remarkable properties.The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service.We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
• Belmond is part of the worlds leading luxury group, LVMH Moët Hennessy Louis Vuitton.
• Belmond is an equal opportunities employer that is committed to diversity and inclusion in the workplace.