Night Auditor: Guest Services & Night Operations Lead

Leonardo Hotels; Roma; On-site; EUR 26,000 - 36,000; Full time

Job description

About Us

NYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night.

Front Office

Professionals

NYX Hotel Rome

About Us

NYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night.

Every guest is welcomed by the ‘City Lovers’, employees of the hotels - locals who experience their city full of passion and love and pass this enthusiasm on to their guests - every day.

The NYX Hotel Rome by Leonardo Hotels offers a unique blend of luxury and vibrant energy in the heart of Rome, perfect for solo travelers, couples, and business guests. With its modern design, vibrant colors, and ideal location near the Spanish Steps and the Vatican, the hotel provides comfortable accommodations and excellent amenities such as a fitness area, outdoor pool, sauna, and meeting rooms. Its lively restaurants and bar and relaxing atmosphere make it the perfect place to experience art, comfort, and fun in Rome.

Come, join the City Lover Team and start your career as Night Auditor.

What we offer

• Support in reconciling work and family life
• Europe-wide employee app "LEAPP"
• Discounts on accommodation and in the restaurants of the Fattal Hotel Group
• Training and development programmes at our Leonardo Academy
• Team events
  
  

Your Main Duties

• Handling of all administrative tasks during the night
• Accepting all incoming calls
• Late check-ins and check-outs as well as all preparatory activities
• Accepting individual reservations in Italian and English
• Control of cash management and accounting
• Control of reservations
• Prepare the reception for the next day
• Regular control of the hotel complex
• Make a personal contribution to guarantee the service quality
  
  

Your Profile

• BE YOURSELF - Be authentic and yourself
• Successfully completed vocational training in the hotel industry or comparable qualification
• Previous professional experience in a similar position
• Friendly, communicative and highly guest-oriented personality
• Organizational skills and stress resistance
• Team-minded and flexible
• Fluent in English and Italian, other languages are an advantage
  
  

We look forward to receiving your online application.

Contact

Valeria Rotondo

HR Specialist

NYX Hotel Rome

Via Cicerone 55

00193 Rome