Network Operations Control Professional

Fastweb; Italia; Ibrido; EUR 32.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Growth paths

Smart working

Friday off (pomeriggio)

Parental leave

Wellbeing & health

Education support

Descrizione del lavoro

Fastweb, in collaborazione con Vodafone, cerca un Network Operations Control Professional per il team Operational Excellence Converged. Il ruolo, a Milano con ibrido, richiede competenze in gestione reti, incident e change, miglioramento processi e monitoraggio delle prestazioni.

Si valuta esperienza in contesti NOC, forte orientamento ai dati e proattività. La posizione prevede laurea in ingegneria o informatica, almeno 3 anni di esperienza, conoscenza dell'inglese, e capacità di collaborare

Competenze

• Laurea in Ingegneria delle Telecomunicazioni o Informatica.
• Almeno 3 anni in ruoli simili, preferibilmente NOC o Operations Center.
• Esperienza in miglioramento processi e gestione di incidenti/change.
• Conoscenza di gestione rete, incident/schange, performance monitoring.
• Capacità di lavorare in team interfunzionali e gestione di progetti.
• Ottime doti comunicative e organizzative, proattività.
• Buona conoscenza dell'inglese, analisi dati e decision making guidata dai numeri.

Conoscenze

Network Operations

Process Improvement

Data Analytics

Team Collaboration

English Proficiency

Proactive Attitude

Communication Skills

Incidents & Change Mgmt

Formazione

Laurea in Ingegneria delle Telecomunicazioni/Informatica

Strumenti

ITIL

Six Sigma / SPC

OSS Tools

Descrizione del lavoro

WHO WE ARE

We are Fastweb + Vodafone, the leading telecommunications operator in Italy, with some of the most extensive and high‑performance proprietary infrastructures in the country, through which we manage over 20 million mobile lines and 5.6 million fixed lines. We provide advanced digital services based on 5G, Cloud, IoT, Artificial Intelligence, and Cybersecurity to enable the digital transformation of individuals, businesses, and public institutions. We believe in a leadership approach founded on trust, constructive feedback, inclusion, and people development.

WHAT IT MEANS TO BE PART OF FASTWEB + VODAFONE

What will you find at Fastweb + Vodafone? Our values—Spark Passion, Aim High, Stand True—guide our daily work. Together, we create an environment where every person can make a difference. Guiding us is our Leadership Model: a shared language that defines how to lead with awareness at every level. A community, not just a team —

BELONGING & INCLUSION

You work in an open and collaborative environment where your ideas matter and differences are a strength.

IMPACT

Continuous learning and development, meaningful feedback, constructive dialogue, and high‑impact projects. In a company that drives real innovation in the country, you have the space to grow and make your mark.

FLEXIBILITY & WELLBEING

You have smart working, a shorter workweek, “no clock‑in” and “yes to trust and goals.” Your wellbeing and work‑life balance come before everything else.

SUSTAINABILITY & CUSTOMER

Sustainable choices and a customer‑first approach: with our technology, your work has a real impact on Italy and on the future.

YOUR BENEFITS

• Growth and development Grow through continuous learning and development paths, along with dedicated programs designed to build the skills of the future.
• Flexibility and time for yourself You can enjoy smart working up to two thirds of your working days, plan your in office days over the quarter, and benefit from a shorter workweek with Friday afternoon off.
• Parenthood Up to 4 months of paid parental leave, flexible shifts, and dedicated leave options.
• Study and education Time off to sit your exams, leave options, and support if you have children with special educational needs (BES/DSA).
• Wellbeing Health insurance, psychological support, free legal support, financial education, caregiving support, and the opportunity to take part in sports and cultural events.
• Bonus and welfare A performance bonus that you can convert into welfare benefits, with an additional company contribution.

WHO ARE WE LOOKING FOR?

At Fastweb + Vodafone, we are looking for a Network Operations Control Professional for the Team Operational Excellence Converged In Fastweb+Vodafone stiamo cercando Network Operations Control Professional nel team di Operational Excellence Converged - Converged Operations nella direzione di Technology & Security. Sarai responsabile di/della gestione/ attivita’ relative ai processi e tool di OSS. In un ambiente dinamico puoi metterti alla prova e incrementare le tue competenze in ambito Operations, collaborare con i team di Technology & Security e contribuire direttamente allo sviluppo dei processi e tool in ambito Converged Operations.

REQUISITI ESSENZIALI

• Laurea in Ingegneria delle Telecomunicazioni, Informatica o affini.
• Almeno 3 anni di esperienza in ruoli simili, preferibilmente in contesti NOC o Operations Center.
• Esperienza pregressa in ambito miglioramento processi
• Conoscenza approfondita dei processi di gestione rete, incident management, change management e performance monitoring.
• Capacità di lavorare in team interfunzionali e di gestire progetti complessi.
• Spiccate doti comunicative e organizzative.
• Proattività
• Buona conoscenza della lingua inglese
• Buone competenze analitiche e approccio orientato sull’analisi dei dati (Data Analytics and Insights).
• Esperienza in analisi delle best practices di processo e implementazione di innovazioni guidate da indicatori numerici (Data Driven Decision Making).

REQUISITI PREFERENZIALI

• Certificazione ITIL o PMI
• Conoscenza degli strumenti OSS
• Conoscenza metodologia Six Sigma o metodi Statistical Process Control (SPC)

Retribuzione annua lorda a partire da euro 35.000 + Premio di Risultato. The final financial offer may exceed the indicated value and will be determined based on demonstrated skills, the level of autonomy, and the actual scope of responsibility assumed in the role.

OTHER INFORMATION

Contract: Permanent Working Hours: Full time Applicable collective agreement (CCNL): Telecommunications WORK LOCATION Preferred: Milano + hybrid working model We are committed to being an inclusive workplace and to ensuring equal opportunities regardless of gender, gender identity, sexual orientation, ethnicity, age, religion, or disability. For us, employees are the key to success. We invest in talent, we value those who put passion and competence into their work and we promote a motivating, inclusive and open to diversity corporate culture. Find the job or career that suits you best! Build your career in an informal and welcoming work environment, in a climate oriented towards collaboration and respect and where we encourage innovative ideas to generate a tangible impact for us and our clients. You want to get involved and make your contribution. You want to grow and embrace change. You want to face ambitious challenges with courage and responsibility. You want to make your voice heard. What you do defines who we are Fastweb Privacy Policy