Position Description :
Looking for a Network Administrator opportunity at a place you can make a difference every day? Discover this great opportunity in our Naples, Italy location.
CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. The CNIC N6 Network Administrator will provide technical support to Audio Visual (AV) / Video Teleconference Center (VTC) systems.
- This position is contingent upon your ability to maintain / transfer your Secret Clearance.
- In this role, you will:
- Provide support in maintaining, troubleshooting, upgrading, and administering AV / VTC and network systems, sub-systems, and components.
- Continuously check all currently used AV / VTC and network infrastructure systems vendor supportability status, particularly End Of Life (EOL) and End of Support (EOS), and provide the necessary recommendations on how to minimize or avoid any EOL or EOS issues.
- Acquire and maintain the needed accounts to download and or upgrade AV / VTC and network device operating systems or firmware.
- Schedule and perform patching or upgrade downtime during times when users are not impacted.
- Coordinate with various stakeholders in support of installation, maintenance, troubleshooting, upgrade, and administration of AV / VTC and network systems.
- Provide administrative support to include scheduling of classified and unclassified meetings and conference rooms and other spaces, as required.
- Ensure that AV / VTC and network equipment for meetings are configured, tested, and ready for operation prior to the scheduled time of the VTC session.
- Support the development, design, configuration/setup, testing, maintenance, and upgrade of WAN, LAN, NAS, SAN, VPNs, and network monitoring solutions using SNMP or other protocols.
- Support the implementation, configuration, testing, maintenance, and upgrade of firewalls, IDS, Failover Networks, or Disaster Recovery Networks.
- Test all designs, configurations, or setups to meet established SLAs prior to production deployment.
- Act as the backup to the Network Administrator in providing PAC STAR support.
- Provide other assistance to AV / VTC and network installers as required.
- Provide training and documentation support as needed.
Qualifications :
- An active DoD SECRET security clearance.
- An up-to-date DoD 8570.01-M IAT Level II baseline certification.
- High School Diploma / GED and at least 6 years of experience in IT, Cyber Security, or related fields, or a relevant degree with fewer years of experience.
- Hands-on experience with at least three of the following four areas: Systems Requirements, Operational Requirements, Test & Evaluation, and Training.
- Ability to troubleshoot Cisco network switches/hardware.
- Ability to run ACAS scans and complete DISA STIGs on network devices and remediate issues.
If you are interested in supporting and working with passionate Serco team,
Company Overview :
Serco Inc. (Serco) is the Americas division of Serco Group, plc. With over 9,000 employees across 100+ sites, we serve clients in Defense, Citizen Services, Transportation, and more, including the U.S. military and federal agencies. We are committed to making an impact every day and providing a place where your contributions matter.
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.