Near Patient Nurse

International SOS; Milano; Ibrido; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

International SOS is seeking a Nurse to support our TRICARE contract in Italy, specifically in Vicenza. The role involves medical case management and patient support while collaborating with healthcare providers, traveling approximately 50% of the time. The company offers career advancement opportunities and values inclusivity.

Servizi

Flexible working environment

Structured career development track

Supportive company culture

Competenze

• Registered Nurse with experience in clinical case management.
• Ability to provide patient support services.
• Strong communication skills with medical providers.

Mansioni

• Provide comprehensive In-patient clinical case management.
• Liaise with providers to obtain patient information.
• Support patients during hospital discharge and record updates.

Conoscenze

Clinical case management

Patient communication

Liaison with healthcare providers

Formazione

Registered Nurse qualification

Descrizione del lavoro

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. International SOS Government Services administers the TRICARE Overseas Program providing high-quality, accessible health care services for U.S. Military service members, family members, retirees, and other eligible beneficiaries overseas.

About the role

CONTRACT TYPE : 1 year fixed term contract

We are currently looking for a Nurse (known internally as a Near Patient Nurse) to deliver our Near Patient Program in Italy, supporting our TRICARE contract. This role is to be based in and cover Vicenza.

Our Nurses provide medical case management and communication when a patient is requiring care from a local public / private healthcare provider. The Nurse will work collaboratively with the provider to manage the care of the patient keeping them at the center of all considerations. Escalations to senior Near Patient Team members including the Near Patient Nurse Team Lead and the Near Patient Physician Lead will be required based on the clinical findings.

You will travel to local general hospitals and specialists sites around the Vicenza area with around 50% of your time traveling and 50% of the time working from home.

Key responsibilities

• Provide comprehensive In-patient clinical case management for a patient where they will be completing status reports upon admission and whilst the patient remains admitted to the provider.
• In the pursuit of medical updates, the Nurse may visit the provider, or assist with calling providers or treating doctors for medical information for geographically remote cases as required.
• Be prepared to liaise with providers and patients, to obtain detailed clinical information including past medical history to allow for accurate on-going case management.
• Where the Nurse feels care is suboptimal, not necessary, or potentially harmful to the patient the Nurse must escalate such matters to the Near Patient Physician Lead or Near Patient Regional Medical Director for discussion.
• Upon discharge, support when required with the Near Patient Medical Collection Team to obtain the discharge summary and hospital records from the provider, ensuring that the medical information correlates with the information obtained during admission and update the medical records accordingly.
• Provide, when feasible, on-site patient support services such as ad hoc language support and chaperone services when visiting health care providers.
• Establish and maintain the relationships with providers; leveraging these relationships for clinical quality assurance and oversight.

About you

• Warm, supportive and open company culture.
• Structured career development track, with opportunities for progression and advancement.
• An opportunity to thrive in a global environment.
• We celebrate diversity on a global scale and encourage every colleague to bring their personal best by creating an environment of inclusion and equal support.

At International SOS, we offer a great working environment, thanks to our commitment to flexible working, diversity, and development. We encourage every person to be their personal best by creating an environment of inclusion, equality and support.

International SOS has been awarded as a Top Employer in the UK by the Top Employer’s Institute (TEI) for 2025.

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