National Account Manager Drugstore

Wella Operations US LLC; Milano; Ibrido; EUR 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

Wella Company in Italy seeks a National Account Manager for the Drugstore channel to own key customers, drive sell-in and sell-out, forecast demand and transform data into action.

You will collaborate with Marketing, Trade Marketing, Supply Chain and Finance to develop JBPs, manage promotions and launches, monitor KPIs and build strong customer relationships for sustainable growth.

Competenze

• Experience in national / key account management within FMCG / Beauty.
• Strong analytical skills with numbers, KPIs and business data.
• Proven experience in JBP management, forecasting and trade/promo planning.
• Previous experience on the Drugstore channel.
• Structured, results-oriented approach with strong execution focus.
• Excellent negotiation and stakeholder management skills.
• Fluent Italian and good English proficiency.
• Knowledge of Beauty / Personal Care category dynamics.

Mansioni

• Full ownership of key Drugstore customers, ensuring delivery of sales targets and profitable growth.
• Analysis and steering of sell-in and sell-out performance through data-driven insights.
• Forecasting, demand planning and commercial planning cycles.
• Monitoring of KPIs and performance dashboards to track execution and results.
• Ownership and governance of Joint Business Plans (JBP) with customers.
• Planning and management of promotional activities and product launches.
• Analysis of stock levels, rotations, availability and service risks.
• Evaluation of promotional effectiveness and ROI, with continuous optimization of trade plans.
• Cross-functional collaboration with Marketing, Trade Marketing, Supply Chain and Finance.
• Development of strong and effective customer relationships.

Conoscenze

National / Key Account Management

Analytical mindset

Forecasting

JBP management

Trade / promo planning

Negotiation

Fluent Italian

English proficiency

Stakeholder management

Data-driven

Descrizione del lavoro

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Together, WE enable individuals to look, feel, and be their true selves. Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella Professionals, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

For additional information about the Wella Company please visit www.wellacompany.com

THE ROLE

The National Account Manager Drugstore is a key role to strengthen the commercial and analytical leadership of the Drugstore channel. The position has strong ownership on customer business and is responsible for driving sell-in, sell-out, forecasting and commercial execution, transforming data, insights and customer relationships into concrete actions and sustainable business growth.

KEY RESPONSIBILITIES

• Full ownership of key Drugstore customers, ensuring delivery of sales targets and profitable growth.
• Analysis and steering of sell-in and sell-out performance through data-driven insights.
• Responsibility for forecasting, demand planning and commercial planning cycles.
• Monitoring of KPIs and performance dashboards to track execution and results.
• Ownership and governance of Joint Business Plans (JBP) with customers.
• Planning and management of promotional activities and product launches.
• Analysis of stock levels, rotations, availability and service risks.
• Evaluation of promotional effectiveness and ROI, with continuous optimization of trade plans.
• Cross-functional collaboration with Marketing, Trade Marketing, Supply Chain and Finance.
• Development of strong and effective customer relationships.

QUALIFICATIONS

• Solid experience in National / Key Account Management within FMCG or Beauty environments.
• Strong analytical mindset and confidence in working with numbers, KPIs and business data.
• Proven experience in JBP management, forecasting and trade / promo planning.
• Previous experience on the Drugstore channel.
• Structured, results-oriented approach with strong execution focus.
• Excellent negotiation and stakeholder management skills.
• Fluent Italian and good English proficiency.
• Knowledge of Beauty / Personal Care category dynamics.

EEO OPPORTUNITIES

We offer equal employment opportunity to qualified individuals without regard to race, religion, color, national origin, age, gender, disability, sexual orientation, gender identity, gender expression, marital status, veteran status, or any other characteristic protected by law. Wella Company makes reasonable accommodations for applicants and employees with disabilities.

The compensation indicated in this job posting represents the starting point for the position.

The final remuneration will be determined based on the selected candidate’s experience, skills, and qualifications, in accordance with applicable EU pay transparency and pay equity requirements.