National Account Manager

Experteer Italy; Milano; Remoto; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a dynamic National Account Manager to spearhead relationships with major restaurant chains across Northern Italy. This exciting role involves leading commercial negotiations, developing strategic marketing initiatives, and ensuring high levels of customer satisfaction. You will thrive in a fast-paced environment, leveraging your sales expertise and analytical mindset to drive growth and innovation. With a commitment to employee development and a culture that encourages new ideas, this position offers significant career advancement opportunities. If you're passionate about making a difference in the food and beverage sector, this role is perfect for you.

Servizi

Fast career progression opportunities

Permanent contract

Encouragement of new ideas

Commitment to employee growth

Competenze

• 3-6 years in sales, preferably in food & beverage sector.
• Strong negotiation and relationship management skills.

Mansioni

• Lead and grow chains across Italy, enhancing customer satisfaction.
• Manage commercial negotiations and optimize pricing.

Conoscenze

Sales

Negotiation

Relationship Management

Data Analysis

Fluent in English

Formazione

College Degree

Strumenti

Excel

PowerPoint

Descrizione del lavoro

Job Description

National Account Manager - Chains

About the Position

We have an exciting opportunity for a highly motivated and experienced National Key Account Manager to manage and develop relationships with major national restaurant chains. This role is within the Italian Sales team, working in a successful environment committed to continuous improvement and making a difference at Kraft Heinz.

You will report to the Sales Manager, working remotely from home, taking ownership of the Chains Channel, and playing a pivotal role in building positive relationships with key stakeholders to enhance trust and customer satisfaction.

Responsibilities include:

• Leading and growing chains across Italy, primarily in the North, maintaining and strengthening key relationships, and influencing customer satisfaction.

• Leading commercial negotiations with decision-makers in restaurant chains, managing contracts, and optimizing pricing and service conditions.

• Proactively identifying new prospects and opportunities.

• Managing post-sales relationships to ensure customer satisfaction by resolving issues promptly and maintaining high service levels.

• Developing the Chains channel through marketing and trade marketing activities.

• Developing and implementing the Annual Operating Plan, including agreements, pricing, new product listings, innovations, and campaigns.

Qualifications

Hard Skills

• College Degree

• Experience:

• 3-6 years in sales, preferably in food & beverage sector, with experience managing restaurant chains or roles in sales or procurement within restaurant chains considered a plus.

• Sales & Negotiation Skills:

• Strong negotiation and relationship management skills with high-level clients.

• AFH Industry Knowledge:

• Deep understanding of Away from Home dynamics, procurement, and purchasing policies.

• Other Skills:

• Ownership attitude, proactive learning, results-driven, independent leadership.

• Data-driven and analytical mindset.

• Fluent in English.

• Advanced skills in Excel and PowerPoint.

Professional Attributes

• Excellent communication skills, capable of engaging with senior management and diverse stakeholders.

• Ability to simplify complex issues and execute quickly.

• Strong commercial sense, always seeking growth opportunities and cost savings.

• Analytical skills to translate data into actionable insights.

• Resilience under pressure, thriving in fast-paced, dynamic environments.

What We Offer

• A forward-thinking employer that values innovation and employee growth.

• Fast career progression opportunities.

• Permanent contract, emphasizing commitment to our people.

• Encouragement of new ideas and continuous improvement.

Location

• North Italy, preferably Milan.

Note: Candidates must have an EU Work Permit (excluding Orientation Year Visa).

Additional Details

Kraft Heinz is an Equal Opportunity Employer, welcoming applicants from underrepresented groups, including ethnic minorities, women, veterans, individuals with disabilities, those of diverse sexual orientations, and gender identities.

Summary

• Location: Milan, Italy
• Type: Full-time