National Account Manager

TN Italy; False; Remoto; EUR 40.000 - 80.000; Tempo pieno

Descrizione del lavoro

An established industry player is seeking a National Account Manager to drive strategic partnerships and manage key accounts in the healthcare sector. This role offers a unique opportunity to work closely with various teams to promote ethics and sustainability while delivering exceptional service. The ideal candidate will possess a growth mindset and exceptional relationship skills, capable of engaging with stakeholders from hospital kitchens to the boardroom. Join a family-owned business dedicated to enhancing health and well-being through nutritious meals, and make a meaningful impact in the lives of vulnerable populations.

Competenze

• Extensive experience managing large accounts and complex customers.
• Strong commercial experience in a B2B environment.
• Track record of achieving/exceeding sales targets.

Mansioni

• Oversee major accounts, focusing on management, sales growth, and contract retention.
• Organize and lead Monthly Strategic Review Meetings with clients.
• Build relationships with clients and internal teams for project execution.

Conoscenze

Account Management

Sales Growth

Project Management

Strategic Thinking

Negotiation

Communication Skills

Teamwork

Time Management

Formazione

Formal Sales Training

Advanced Food Hygiene

Descrizione del lavoro

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apetito is the UK’s leading food supplier to the health and social care sectors serving more than 600 care homes, 500 hospitals, as well as 200 education settings. Our meals are expertly crafted by our dietitians and chefs, and then frozen to lock in the goodness. For over 25 years, our sister company Wiltshire Farm Foods has been cooking and delivering over 300 different delicious frozen meals to our customers' homes.

The healthcare team are experts in the field, with a wealth of operational, managerial, and training experience and knowledge both within apetito and from previous roles within the healthcare industry. This provides us with a thorough and empathetic understanding of our customers, enabling us to fully support their strategy and vision. We supply catering products, systems, and services to healthcare organizations, both directly and through contract caterers.

Due to exceptional growth, we are creating an additional National Account Manager role, responsible for managing relationships and service delivery with a selection of blue-chip companies.

You will manage and develop strategic partnerships by building excellent relationships with the healthcare team and wider apetito team, ingraining yourself in your account portfolio. Your role will drive joint strategies and initiatives to deliver competitive advantages within contract lifetimes and capitalize on growth opportunities for apetito.

The National Account Manager will collaborate with all departments within the contract caterer's business, including operational, procurement, dietetic, and sales teams, supporting tenders and bids for new business. The goal is to grow revenue profitably and retain business at contract end.

This role offers an opportunity to promote our ethics and sustainability agenda, valuable to the NHS, and to work closely with the B2B Category Manager & NPD team to develop and innovate within the product range. Reporting to the Sales Manager (National Accounts), you will be a key member of the Healthcare National Accounts Team, working closely with Training, Operations, Catering Consultants, and Marketing colleagues.

We seek an ambitious individual with a growth mindset, exceptional relationship skills, and the ability to engage from hospital kitchens to the boardroom. The role involves delivering objectives, projects, and growth targets with outstanding execution.

As a family-owned business established in 1958, we pride ourselves on making a difference and creating outstanding meals. Our products aim to enhance health and well-being, driven by a passion for service and dedication to feeding vulnerable populations with nutritious meals.

We support British food and farming, focusing on ethical and sustainable produce, aligned with our Net Zero goal by 2040. Learn more about our sustainability commitments here:

At apetito, we value inclusivity and diversity, believing it empowers innovation. We aim to build an inclusive workplace where everyone can reach their full potential.

This role is home-based, covering hospital sites and Head Office locations across the UK, involving early starts, late finishes, and overnight stays.

Responsibilities

The National Account Manager will oversee major accounts, focusing on management, sales growth, margin, and contract retention.

Supporting this, the role involves organizing and leading Monthly Strategic Review Meetings, supporting site meetings, and developing joint initiatives.

You will ensure targeted margins through activities like price increases, menu engineering, and more. You will also work with the contractor on bids to generate new business, aiming to stay ahead in the market and demonstrate leadership.

The role requires executing projects that provide competitive advantages, working swiftly and collaboratively with stakeholders internally and externally.

Networking across the contractor's estate, building relationships with clients and internal teams, will be crucial. Maintaining current contracts and working on new development projects are also part of the role.

Qualifications/Personal Qualities

Qualifications/Experience

• Extensive experience managing large accounts and complex customers
• Proven success in managing large projects and implementing key actions
• Strong commercial experience in a B2B environment
• Track record of achieving/exceeding sales targets
• Experience negotiating at Board level
• Excellent communication and presentation skills
• Teamwork skills
• Effective time management and prioritization
• Strategic thinking and decision implementation
• Project management experience
• Formal sales training
• Valid driving license

Desirable qualifications include understanding NHS catering systems and advanced food hygiene.

Personal qualities include a passion for service, empathy, drive, diplomacy, vision, resilience, motivation, and teamwork.

This role involves working with vulnerable customers and requires a Standard DBS Disclosure.