Multilingual Customer Service Officer (Erasmus+

Mobility and cooperation SRL; Padova; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A dynamic educational start-up seeks an 'Erasmus+ success specialist' to drive engagement with schools across Europe. This role involves proactive outreach to teachers and decision-makers, utilizing multiple languages to maximize the conversion of interest into actual Erasmus+ applications or course usage. Ideal for motivated individuals eager to contribute to a growing organization in a fast-paced environment.

Competenze

• Enthusiastic and goal-oriented with a flair for communication.
• Multi-lingual skills essential.
• Experience in education or outreach is an advantage.

Mansioni

• Engage decision makers for Erasmus+ projects via calls/emails.
• Follow up with interested teachers and cold call schools.
• Schedule appointments with educational experts.

Conoscenze

Fluency in English

Fluency in German

Fluency in French

Fluency in Spanish

Fluency in Polish

Descrizione del lavoro

• Are you fluent in English and other languages such as German, French, Spanish, Polish, Romanian, Turkish, Czech, Slovak, Bulgarian, Greek, Hungarian, Dutch or Portuguese? We enable schools and organisations to have access to Erasmus+ funding : you will join our start-up team and play a critical role in helping our rapidly growing educational start-up to establish one of Europe’s leading Erasmus+ organisations! The “Erasmus+ success specialist” is responsible to identify decision makers for approved Erasmus+ projects or new applicants either via creating engaging email conversations or by making direct phone calls to school leaders and teachers from all over Europe or by managing the telemarketing agency. The role entails following up individual teachers who expressed an interest and cold calling schools and organisations to qualify and to warm up the decision-maker : the goal is to identify approved projects or motivated applicants and schedule appointments with our experts. The ideal candidate enjoys the responsibility of being the first touchpoint and turning interest into intent to either use Erasmus+ funding for one of our courses or to make an Erasmus+ application. This is a great job for enthusiastic, goal-oriented and multi-lingual individuals committed to delivering targets in a fast-paced environment.