Multi-Site Beauty Brand Manager — Lead Airport Counter Teams

Charlotte Tilbury Beauty Inc.; Milano; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Structured induction programme - The 0

Career development

Exclusive product launches

Tilbury Treats rewards

Job summary

Charlotte Tilbury Beauty Inc. is seeking a Multi-Site Business Manager for Milan Malpensa Airport. You will lead and coach Retail Artists and Assistant Business Managers, driving sell-out growth, team performance, and execution excellence across multiple airport locations.

A strong focus on KPI targets and strategic commercial planning is required. Expect 60% travel to ensure alignment across locations, strong retailer partnerships, and consistent commercial results.

Qualifications

• People management is the most important part of your role; build a Tilbury community.
• Monthly rota scheduling and payroll budgeting and forecasting.
• Lead and motivate a #1 team with daily briefs & 1:1 meetings.
• Recruitment end to end with Talent Acquisition Advisor.
• Travel about 60% to ensure leadership across locations.
• Operate across airport counters and gondola locations with consistency.
• Adhere to health and safety and maintain VM standards.

Responsibilities

• Drive sell-out growth and KPI performance across airports.
• Coach Retail Artists and Assistant Business Managers.
• Analyse performance across multiple locations.
• Partner with host stores and external vendors.
• Create events and counter activity plans.
• Report weekly and monthly productivity to Area Manager.

Skills

People management

Team leadership

KPI targets

Retail operations

Talent development

Recruitment

Performance analysis

Remote leadership

Job description

Charlotte Tilbury Beauty Inc. is seeking a Multi-Site Business Manager for Milan Malpensa Airport. You will lead and coach Retail Artists and Assistant Business Managers, driving sell-out growth, team performance, and execution excellence across multiple airport locations.

A strong focus on KPI targets and strategic commercial planning is required. Expect 60% travel to ensure alignment across locations, strong retailer partnerships, and consistent commercial results.