Medical Service Engineer Italy

Resourcing Life Science; Como; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading medical services provider in Lombardia seeks a Medical Field Service Engineer to install, maintain, and troubleshoot medical equipment. The ideal candidate has 2-3 years of related experience, excellent problem-solving skills, and can travel globally 70%. Strong English is necessary. This role ensures high standards in equipment maintenance and customer support.

Competenze

• 2-3 years of experience as a Medical Field Service Engineer.
• Minimum 2 years of experience with calibration, repair, validation, and qualification for medical equipment.
• Excellent troubleshooting and problem-solving skills.
• Very good English language skills, both written and spoken.
• Availability to travel globally 70%.

Mansioni

• Install, remove, and relocate technical equipment at customer sites.
• Verify equipment compliance with required specifications and standards.
• Conduct on-site repairs to diagnose and resolve equipment malfunctions.
• Investigate technical problems reported by customers remotely.
• Identify underlying causes of technical issues through analysis.
• Guide customers through problem-solving and provide remote assistance.
• Prioritize and schedule field service activities based on urgency.
• Plan and execute on-site maintenance and upgrades.
• Perform scheduled interventions to maintain equipment functionality.

Conoscenze

Troubleshooting

Problem-solving

Medical device knowledge

Calibration and validation

English proficiency

Descrizione del lavoro

What to Expect

• Installation, removal, and relocation of technical equipment at customer sites.
• Verify equipment compliance with required specifications and standards.
• Conduct on-site repairs to diagnose and resolve equipment malfunctions effectively.
• Investigate technical problems reported by customers through remote channels.
• Identify the underlying causes of technical issues through analysis and diagnostics.
• Guide customers through problem-solving steps and provide remote assistance for issue resolution.
• Prioritize and schedule field service activities based on the urgency and business impact of customer requests.
• Plan and execute on-site corrective maintenance, equipment upgrades, and proactive preventive maintenance to ensure continuous customer operations.
• Perform scheduled on-site interventions to maintain equipment functionality and prevent potential disruptions.

Qualifications

2-3 years of experience as a Medical Field Service Engineer

Min 2 years of experience in calibration, repair, validation, qualification for equipment (Medical device / Pharma)

Excellent troubleshooting and problem-solving skills.

Very good English language skills, both written and spoken.

Availability to travel globally 70%.

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