Medical desk officer

Santagostino; Milano; On-site; EUR 25,000 - 30,000; Full time

Job summary

A healthcare organization in Milan is seeking a Medical Desk Officer to manage appointment bookings, welcome patients, and provide them with information and support. The ideal candidate should possess strong communication and problem-solving skills, with a focus on customer care. A full-time commitment is required, with shifts available from Monday to Saturday in a dynamic environment.

Qualifications

• Self-awareness and self-efficacy are essential.
• Ability to manage stress and adapt to changes is required.
• Strong problem-solving skills are necessary.
• Results orientation is needed for success.
• Attention to quality and accuracy is crucial.
• Excellent communication skills are key.
• Ability to work well in a team is important.
• Customer and user focus are vital.

Responsibilities

• Managing appointment bookings for visits and examinations.
• Welcoming patients and attending to their health needs.
• Providing information and support regarding bookings and services.

Skills

Self-awareness and self-efficacy

Stress management and adaptability

Problem solving skills

Results orientation

Attention to quality and accuracy

Communication skills

Teamwork ability

Customer and user focus

Job description

Join to apply for the Medical Desk Officer role at Santagostino.

About the role

Santagostino is seeking a Medical Desk Officer to be based at our centers in Milan. The role involves:

• Managing appointment bookings for visits and examinations;
• Welcoming patients and attending to their health needs;
• Providing information and support regarding bookings and our services.

Ideal Candidate

We are looking for someone with:

• Self-awareness and self-efficacy;
• Stress management and adaptability;
• Problem solving skills;
• Results orientation;
• Attention to quality and accuracy;
• Communication skills;
• Teamwork ability;
• Customer and user focus.

Minimum Requirements

Availability to work shifts during the center's opening hours from Monday to Saturday; full-time commitment.

What We Offer

Inclusion in a dynamic and innovative environment; fixed-term contract.

Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals and Healthcare

Note: This job posting is active and accepting applications.