Mechanical Engineer

KONE; Nicosia; In loco; EUR 35.000 - 55.000; Tempo pieno

Descrizione del lavoro

A leading company is seeking a Customer Solutions Engineering Specialist in Nicosia, Cyprus. The role involves managing the order process, providing technical support, and ensuring the engineering of solutions meets all standards. Ideal candidates are detail-oriented and proficient in AutoCAD, with strong communication skills in English. Join a collaborative international environment with a Scandinavian corporate culture.

Servizi

International business-oriented environment

Scandinavian company culture

Opportunity to demonstrate your initiative

Competenze

• Proficiency in AutoCAD is essential for this role.
• Strong attention to detail is required.
• Fluent in written and spoken English is mandatory.

Mansioni

• Support salesperson by analyzing customers' technical needs.
• Serve as the main technical contact during planning meetings.
• Provide technical and cost estimation support.

Conoscenze

Attention to detail

Technical knowledge

Fluency in English

Strumenti

AutoCAD

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descrizione del lavoro

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We are looking for a Customer Solutions Engineering Specialist to join our team in Nicosia, Cyprus. In this role, you will take ownership of the order handling process, including prospecting, tendering, technical specification, traffic calculations, CAD and layout drawings, and estimating delivery times and costs. You will serve as a key technical contact for our customers and provide critical support to the sales team.

Key Responsibilities

Customer Relationship Management

Support the salesperson by analyzing customers’ technical needs and developing proposals that show how KONE’s solutions address those needs.

Serve as the main technical contact for customers and participate in planning/specification meetings when required.

Technical Sales Support

Provide technical and cost estimation support throughout the sales process.

Coordinate specifications and delivery times with the Supply Line, Sourcing team, and local subcontractors.

Be fully accountable for the engineering of solutions that meet all applicable codes, safety regulations, and standards.

Technical Support in the Delivery Process

Ensure technical accuracy of engineered solutions during the delivery phase.

Organize and manage all order documentation and confirmations.

Handle technical drawings and related project documents.

Skills and Experience Required

Proficiency in AutoCAD

Strong attention to detail

Solid working knowledge of Microsoft Word, Excel and Outlook

Fluent in written and spoken English

We offer:

• Work in an international business oriented environment
• Scandinavian company culture
• Opportunity to demonstrate your initiative