Manutentore Elettricista

Arsenale Group; Roma; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A leading luxury hospitality group is seeking a Maintenance Technician for their new hotel in Rome. The role involves diagnosing, servicing, and repairing various hotel equipment while ensuring guest satisfaction through efficient responses to maintenance requests. Candidates should have experience in luxury settings and possess strong technical skills.

Competenze

• Proven experience in general maintenance, preferably in a luxury hotel.
• Knowledge of plumbing, electrical, HVAC, and carpentry.
• Ability to interpret technical manuals and schematics.

Mansioni

• Implement and handle preventative maintenance of all equipment.
• Diagnose and repair equipment such as motors, chillers, and HVAC systems.
• Respond promptly to guest maintenance requests.

Conoscenze

Technical knowledge of hotel equipment

Building systems knowledge

Problem-solving skills

Communication skills

Attention to detail

Flexibility

Descrizione del lavoro

ABOUT ORIENT EXPRESS

Artisan of Travel since 1883, Orient Express is a legendary brand, steeped in history and loved by past, present, and future generations. Representing the pinnacle of ultra-luxury hospitality within the Accor Group, this brand is currently experiencing exciting phases of rebirth and expansion.

Orient Express embodies the refined nomadic spirit of travel, inviting each traveler to a place where the journey is the destination. Its exceptional portfolio includes The Orient Express, with its original carriages reimagined as the new embassy of French luxury; Orient Express La Dolce Vita, a train embodying the 'Made in Italy' way; Orient Express Silenseas – the world’s largest sailing ship; and upcoming hotels in Rome and Venice.

Progressively shaping the future of luxury hospitality, Orient Express focuses on employee journey and growth.

ABOUT ARSENALE GROUP S.P.A.

Arsenale is a multi-brand group capable of providing comprehensive services to the largest and most renowned luxury global market operators seeking to expand in Italy. Founded and supported by internationally renowned entrepreneurs and investors, Arsenale aims to create Italy's leading luxury hospitality group. The group has launched significant investments to boost tourism and promote Made-in-Italy excellence through the redevelopment and enhancement of iconic hotels and hospitality solutions in Italy’s most beautiful locations.

ABOUT ORIENT EXPRESS LA MINERVA, ROME

Considered the beloved capital of the Orient Express legend, Rome will host the first Orient Express hotel, Minerva, in 2024. In partnership with Italian luxury hotel group Arsenale S.p.A., Orient Express has entrusted the interior architecture and artistic direction to Hugo Toro. The former Palazzo Fonseca, a sumptuous 17th-century palace with a majestic façade, features Roman columns, sculptures by Rinaldo Rinaldi, and the goddess Minerva. In late 2024, a new décor inspired by Roman domus and the riches of the 'Eternal City' will be unveiled, blending contemporary elegance with historic grandeur.

The hotel is committed to providing an exceptional guest experience, boasting unparalleled elegance, world-class amenities, and impeccable service.

Job Description

Our Maintenance Technicians diagnose, service, and repair residential equipment including electrical, plumbing, steam, gas, fire & safety, HVAC, refrigeration, interior, painting, and decorating. They respond to inquiries and problems efficiently, courteously, and professionally to maximize guest satisfaction while adhering to hotel policies.

Key Responsibilities

1. Implement and handle preventative maintenance of all equipment, updating logs to protect assets and ensure a safe environment for guests, contractors, visitors, and staff.
2. Diagnose and repair equipment such as motors, starters, breakers, chillers, and associated systems, completing daily plant rounds and noting faulty equipment.
3. Perform building maintenance duties including painting, wallpapering, window repairs, flooring, door and lock repairs, plumbing repairs, HVAC maintenance, and electrical system upkeep.
4. Respond promptly to guest maintenance requests and resolve issues efficiently.
5. Familiarize with emergency procedures and respond appropriately to emergencies like fires and power failures.
6. Maintain cleanliness and organization in the engineering department.
7. Install or relocate equipment as needed, assist with energy conservation, and support renovation projects.
8. Assist with training staff on maintenance procedures.
9. Maintain accurate records of repairs and maintenance activities.
10. Report task completion or delays to the Manager on Duty or Front Office, especially if guest-related.

Qualifications & Skills

• Proven experience in general maintenance, preferably in a luxury international hotel or resort.
• Strong technical knowledge of hotel equipment and maintenance techniques.
• Knowledge of building systems including plumbing, electrical, HVAC, and carpentry.
• Ability to troubleshoot and repair equipment effectively.
• Ability to interpret technical manuals, blueprints, and schematics.
• Excellent communication skills for interacting with guests, colleagues, and vendors.
• Attention to detail and a commitment to high-quality workmanship.
• Flexibility to work varied schedules, including evenings, weekends, and holidays.
• Physical ability to lift heavy equipment and perform manual tasks.
• First Aid and Security training certificates.
• Problem-solving skills, professionalism, and team spirit.
• Ability to multitask and work calmly under pressure.
• Uphold ethical standards and embody Orient Express core values.
• Knowledge of hotel policies, standards, and Italian language proficiency is mandatory; English skills are a plus. Knowledge of LQA / Forbes Standards is advantageous. Legal right to work in Italy is required.