Manufacturing Solution Analyst (Junior/Regular)

O-I; Ottaviano; In loco; EUR 40.000 - 50.000; Tempo pieno

Descrizione del lavoro

O-I is seeking a Service Delivery Specialist to support the deployment, maintenance, and enhancement of manufacturing applications across our global production facilities. You will work with business stakeholders, IT teams, and external partners to understand needs and deliver technology solutions that sustain operational excellence.

The ideal candidate has a Bachelor's degree in a related field, 3+ years in IT or manufacturing ops, and strong English communication.

Competenze

• Bachelor's degree in Information Systems, Business, Computer Science, Engineering, or a related field.
• 3+ years of experience in Information Technology, business systems support, manufacturing operations, or a related field.
• Experience supporting manufacturing systems or manufacturing applications.
• Proficient in English, with strong written and verbal communication skills.
• Ability to work independently, manage multiple priorities, and collaborate effectively within a global team environment.

Mansioni

• Build partnerships with business stakeholders, IT teams and external partners to understand needs and deliver manufacturing technology solutions.
• Support deployment, maintenance, troubleshooting and enhancements of Global Manufacturing Information Systems.
• Gather and analyze requirements, evaluate options, and ensure solutions meet business and technical needs.
• Identify opportunities to improve, automate and streamline manufacturing processes through technology and system enhancements.
• Document business processes, workflows and system requirements; create user, operational and technical documentation.
• Scope, test and implement upgrades, new features, and system improvements based on demand and roadmaps.
• Deliver training and ongoing support to end users and provide responsive problem resolution.
• Contribute to global projects and participate in on-call support activities as required.
• Participate in system support activities, including occasional 24x7 on-call support as required.

Conoscenze

English proficiency

Independent worker

Global team collaboration

Formazione

Bachelor's degree in Information Systems, Business, Computer Science, Engineering, or related field

Descrizione del lavoro

Company Description

To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass makers have honed their craft—channeling their creativity into more than 1,800 patents held today. When you join O-I you become part of that story.

Company Description

To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass makers have honed their craft—channeling their creativity into more than 1,800 patents held today. When you join O-I you become part of that story.

O-I has more than a century of experience crafting pure, sustainable, brand-building glass packaging for many of the world’s best-known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non-alcoholic beverages, cosmetics and pharmaceuticals. We are dedicated to make what matters to shape a healthier, more sustainable and more exciting world. We transform the industry to make glass more relevant and more accessible to more people.

With nearly 19,000 employees and an unparalleled footprint spanning almost 64 plants in 18 countries, O-I is a truly global maker of glass packaging.

Job Description

In this role, you will support the deployment, maintenance, enhancement, and continuous improvement of manufacturing applications used across our production facilities worldwide. You will work closely with business stakeholders, IT teams, and external partners to understand business needs, deliver technology solutions, and ensure our manufacturing systems continue to support operational excellence. This is an excellent opportunity for someone who enjoys combining technical expertise with business analysis and problem-solving in a global manufacturing environment.

Principal Accountabilities

• Build strong partnerships with business stakeholders, IT teams, and external partners to understand business needs and support the delivery of manufacturing technology solutions.
• Support the deployment, maintenance, troubleshooting, and enhancement of Global Manufacturing Information Systems across production facilities.
• Gather and analyze business requirements, evaluate solution options, and collaborate with developers to ensure solutions meet business and technical needs.
• Identify opportunities to improve, automate, and streamline manufacturing processes through technology and system enhancements.
• Document business processes, workflows, and system requirements, and create user, operational, and technical documentation.
• Scope, test, and implement application upgrades, new features, and system improvements based on business demand and technology roadmaps.
• Deliver training and ongoing support to end users while building trust through responsive and effective problem resolution.
• Contribute to global projects, share knowledge with team members, and participate in on-call support activities as required.
• Participate in system support activities, including occasional 24x7 on-call support as required.

Qualifications

• Bachelor's degree in Information Systems, Business, Computer Science, Engineering, or a related field.
• 3+ years of experience in Information Technology, business systems support, manufacturing operations, or a related field.
• Experience supporting manufacturing systems or manufacturing applications.
• Proficient in English, with strong written and verbal communication skills.
• Ability to work independently, manage multiple priorities, and collaborate effectively within a global team environment.

Additional Information

Reports To Title:

Service Delivery Manager - Manufacturing Applications

Travel requirements:

20 - 25%

Salary Range:

The expected salary for this position is between€40,000 and €50,000. The final salary package may be adjusted based on the candidate's experience and expertise.

If you are passionate, innovative, culturally open, curious and collaborative, we’d like to hear from you.

O-I is committed to fostering an inclusive environment that attracts and embraces the brightest minds and creates a culture that welcomes a diversity of ideas and perspectives while encouraging growth and rewarding performance.