Manager Field Service - South East (m/f/d)

Alpitronic; Bolzano; In loco; EUR 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

A technology leader in e-mobility is seeking a Field Service Manager in Bolzano to lead and develop a team of Field Service Technicians. Responsibilities include managing customer relationships, promoting a safe working environment, and ensuring compliance with quality standards. Ideal candidates will possess leadership skills, a degree in Electrical Engineering, and a minimum of 4 years of relevant experience. Join a dynamic team committed to sustainable mobility and innovation.

Servizi

Attractive bonus system

Opportunities for advancement

Further training opportunities

Competenze

• At least 4 years of experience leading a team of Field Service Technicians.
• Proven track record of developing teams.
• Solid experience in managing customer relationships.

Mansioni

• Lead and develop a team of Field Service Technicians.
• Drive business results by managing customer relationships.
• Identify process improvements.

Conoscenze

Leadership skills

Customer relationship management

Structured work ethic

Communication skills (English)

Team development

Willingness to travel

Formazione

Bachelor’s degree in Electrical Engineering or similar

Descrizione del lavoro

Overview

As a Field Service Manager (m/f/d) you will lead and manage a team of Field Service Technicians. You develop, improve and motivate the organization to deliver best service customers would expect, making it the best place to work and targeting growth, efficiency and margin.

Your Responsibilities

• Lead and develop a team of Field Service Technicians and provide ongoing coaching and guidance
• Drive business results by effectively managing customer relationships
• Structure the countries and areas to become best in class in regard to customers satisfaction, employees engagement, growth and profitability
• Collaborate with internal teams to ensure customer needs are met and exceeded
• Identify opportunities for process and implement improvements
• Promote a safe working environment and ensure compliance with the HSE policies and procedures and the alpitronic Quality Management System

Your Qualifications & Skills

• Bachelor’s degree in Electrical Engineering or similiar
• At least 4 years of experience of leading a team of Field Service Technicians
• Strong leadership skills and proven track record of developing teams
• Solid experience in managing customer relationships
• Well organized, structured work ethic and strong communication skills
• Willingness to travel
• Excellent communications skills in English, Italian or German is an advatange

Our Commitment

• Innovative work environment in a young, dynamic team
• High-tech projects in the future-proof sector of e-mobility
• Opportunities for advancement in a growing company
• A wide range of further training opportunities
• Attractive bonus system and performance-related pay
• Additional company benefits

Why Alpitronic

Together with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA).

What Makes Working for Us Special

We are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact! Join us and be part of our team!