Manager, Field Engineering (Specialist)

Databricks; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading data and AI company is seeking a Specialist Solutions Architect Manager to lead a growing team of specialists. Responsibilities include hiring and training, exceeding consumption targets, and enhancing customer success with the Databricks platform. Ideal candidates will have experience in leadership roles in the data space and will need strong collaboration skills across teams. The position may require up to 30% travel and offers competitive benefits.

Servizi

Complementary health insurance

Paid parental leave

Gym reimbursement

Annual personal development fund

Competenze

• Experience in senior roles in the data space with a technical product.
• Experience leading technical customer-facing teams (more than 5).
• Experience driving software platform adoption in large organizations.

Mansioni

• Hire and train a diverse team of Specialist Solutions Architects.
• Exceed the region's consumption targets.
• Grow Databricks platform usage and prevent churn.

Conoscenze

Technical expertise in data products

Leadership of customer-facing teams

Collaboration with Sales and Product Management

Experience in pre-sales organizations

Descrizione del lavoro

Overview

The SSA Team is engaged in our most important and complex customer engagements, providing deep technical expertise to both our new and existing customers. Your team provides specialist expertise to the Solution Architect (SA) and Sales teams who are responsible for developing and overseeing the overall technical account strategy.

The Specialist Solutions Architect Manager will lead a team of Specialist Solutions Architects (SSAs) responsible for important elements of the technical sales cycle. As a manager, you will report to the regional PS & SSA director and you will grow and develop a dynamic team with expertise in areas including enterprise software, data engineering, and data science who will continue to deepen their knowledge of Databricks as the platform expands. You will guide and get involved to enhance your team's effectiveness; be an expert at communicating complex, business value-focused solutions; support complex sales cycles and customer architectures, and build relationships with important partners in large corporations. On a mid term perspective, you will build multiple teams who will support Commercial, Enterprise and Strategic & Named type of accounts and also help teams to address verticals.

Responsibilities

• The impact you will have
• You will hire and train a diverse team of Specialist Solutions Architects for Databricks, a company in hyper-growth mode
• Exceed your region's consumption targets - by working with your cross-functional counterparts to determine where to deploy your team of technical experts to guide the most important use cases forward
• Make your customers extremely successful with Databricks and provide outsized value to their businesses
• Establish relationships across the business to make your customers and team successful
• Grow Databricks platform usage and prevent churn in strategic accounts by overseeing and retiring a regional growth quota
• Create a positive morale for the team and help foster a working relationship between Field Engineering, Sales, and other important internal partners
• Help resolve customer questions on accounts and opportunities deemed strategic by Sales and Pre-sales field leadership
• Act in a supportive manager capacity, including handling escalations, mentoring team members, building a career path for the assigned team members

What we look for

• Experience in senior roles in the data space with a technical product (i.e. data warehousing, big data, or machine learning)
• Experience leading technical customer-facing teams (team sizes greater than 5) in a pre-sales organisation leading technical engagements
• Lead a team through best practices for technical qualification, proof of concepts, architecture discussions, and product demonstrations
• Experience collaborating with other teams such as Sales, Product Management, and Customer Success
• Experience driving software platform adoption in Fortune 500 organisations in markets such as : Finance, Media, Retail, Telco, Energy, and Healthcare
• Up to 30% of travel required.

Benefits

• Complementary health insurance
• Complementary life and disability coverage
• Complementary pension
• Equity awards
• Paid parental leave
• Gym reimbursement
• Annual personal development fund
• Work headphones reimbursement
• Business travel accident insurance
• Mental wellness resources

About Databricks

Databricks is the data and AI company. More than 7,000 organizations worldwide — including Comcast, Condé Nast, H&M, and over 40% of the Fortune 500 — rely on the Databricks Lakehouse Platform to unify their data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe. Founded by the original creators of Apache Spark, Delta Lake and MLflow, Databricks is on a mission to help data teams solve the world's toughest problems. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.