Manager Campaign Planning, Sales Account Management

Amazon Online Italy S.R.L. - E15; Milano; In loco; EUR 60.000 - 100.000; Tempo pieno

Descrizione del lavoro

A leading company in eCommerce and advertising seeks a senior manager to oversee operational excellence in its advertising department. The role involves managing a team of Campaign Planners, focusing on recruitment, performance metrics, and ensuring high-quality delivery standards in advertising operations.

Competenze

• 8+ years of professional experience.
• 3+ years in media strategy, ideally with Amazon Ads.
• 5+ years of large team management experience.

Mansioni

• Manage and coordinate a large team of Campaign Planner contractors.
• Drive recruitment, onboarding, and training of contractors.
• Establish performance metrics and operational excellence frameworks.

Conoscenze

People management

Digital advertising operations

Stakeholder management

Project management

Organizational skills

Formazione

Bachelor's degree in Business, Marketing, or related field

Descrizione del lavoro

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Client:

Amazon Online Italy S.R.L. - E15

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Other

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EU work permit required:

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Job Reference:

24d6d06808a6

Job Views:

8

Posted:

18.06.2025

Expiry Date:

02.08.2025

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Job Description:

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com, across our other owned and operated sites, on other high quality sites across the web, and on millions of devices. If you’re interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you’ve come to the right place.

This role offers the opportunity to lead and shape a critical function within Amazon's advertising, driving operational excellence in campaign planning and execution through a high-performing team of digital advertising professionals. The 40+ team will be internal-facing only, interacting with stakeholders across EU5 and responsible for undertaking executional tasks on the behalf of high-profile brands. The right candidate will therefore combine strong people management skills with knowledge of digital advertising operations to secure delivery excellence and team development. They will be responsible for the ultimate success of the program and therefore have a high degree of responsibilty for the outputs of the team.


Key job responsibilities
* Manage and coordinate a large team of Campaign Planner contractors, ensuring optimal resource allocation and workload distribution across EU5 locales
* Drive end-to-end recruitment, onboarding, training, continuous development programs, retention, handover planning and transitions of contractors
* Establish and maintain performance metrics, quality standards, and operational excellence frameworks, providing regular feedback and coaching when required
* Resolve performance quality concerns, issues and complaints raised within the team when necessary
* Ensure compliance with contractual and administrative obligations of contractor agency policies
* Implement, maintain and continuously improve standardised processes for campaign planning and execution
* Facilitate communication between team members and internal stakeholders across EU5, including reporting results/performance/improvement action plans to leadership
* Drive operational efficiency improvements and best practice dissemination within the team

BASIC QUALIFICATIONS

* 8+ years of professional experience including:
* 3+ years in the media landscape and developing media strategies, preferably the Amazon Ads suite
* 5+ years of large team management experience, preferably in a contractor management capacity

PREFERRED QUALIFICATIONS

* Proven track record in building, training and managing high-performing teams
* Experience in developing and implementing operational processes and standards
* Strong project management and organizational skills
* Excellence in stakeholder management and communication
* Bachelor's degree in Business, Marketing, or related field