Maitre Season 2025 - Splendido, a Belmond Hotel

Belmond Management Limited; Belluno; In loco; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

Join Belmond's prestigious restaurant as a Maître d'Hôtel. With a focus on luxury dining, you'll lead the front of house team to ensure exceptional guest experiences. This spring/summer opportunity offers a gross monthly salary of €2,350 along with multiple benefits and potential for career growth.

Servizi

Seasonal labor contract under C.C.N.L. Settore Turismo - Level 3, Maître.

Performance-based welfare incentives

Welcome bonus

Staff accommodation with breakfast

Transportation benefits

Access to Belmond's discovery program

Competenze

• Minimum 3 years' experience in a similar role within luxury hotels.
• Fluent in English and Italian; a third language is a plus.
• Knowledge of Italian cuisine and wines.

Mansioni

• Managing dining room operations and front of house team.
• Anticipating guest needs and handling complaints.
• Collaborating with the Restaurant Manager on staff development.

Conoscenze

Effective communication

Emotional intelligence

Adaptability

Teamwork

Goal setting

Resource management

Respectful attitude

Formazione

HACCP certification

Fluent in English and Italian

Experience in fine dining

Descrizione del lavoro

Splendido, A Belmond Hotel, part of the LVMH Group, is an emblem of Portofino’s allure. Our elevated escape is perched in the protected Portofino hills, overlooking the Gulf of Tigullio and charming Portofino. We are proud of our heritage and continue to envision our future.

From La Terrazza, one of Italy’s most spectacular restaurants, to our Pool Grill Restaurant and Cocktail Bar, culinary excellence is in our DNA.

We are seeking a Maître d'Hôtel for the spring/summer 2025 season to join our restaurant team.

The ideal candidate is passionate about hospitality, customer-focused, and comfortable with challenges. They should possess excellent taste and exemplary customer service skills.

The Maître manages dining room operations, oversees the front of house team, and ensures impeccable service and customer relations.

Reporting to the Restaurant Manager, responsibilities include:

• Anticipating guest needs and handling complaints to provide personalized, high-quality service.
• Collaborating with the Restaurant Manager on staff development and managing daily operations according to standards.
• Maintaining professional relationships with guests and colleagues.

Requirements include:

• Effective communication, emotional intelligence, and adaptability.
• Teamwork and proactive assistance to colleagues.
• Goal setting and resource management skills.
• Respectful and inclusive attitude towards all staff and guests.
• Ability to advise on pricing strategies and review them regularly.

Additional requirements:

• Minimum 3 years’ experience in a similar role within luxury hotels.
• Fluent in English and Italian; a third language is a plus.
• Experience in fine dining, preferably at an international level.
• Knowledge of Italian cuisine, Italian & international wines.
• HACCP certification.

Benefits include:

• Seasonal labor contract under C.C.N.L. Settore Turismo - Level 3, Maître.
• From April to November 2025, with potential for ongoing seasons and career growth.
• Gross monthly salary approximately €2,350, plus additional pays for 13th, 14th month, and TFR.
• Performance-based welfare incentives, welcome bonus, staff accommodation with breakfast, transportation benefits, staff canteen, and access to Belmond's discovery program offering complimentary and discounted travel and hospitality experiences.

About Belmond:

• Founded in 1976, Belmond offers luxury travel across 24 countries with 46 properties, emphasizing heritage, craftsmanship, and authentic service.
• Part of LVMH, a global leader in luxury goods.
• Belmond promotes diversity and inclusion as an equal opportunity employer.