Maintenance Support Engineer

Experteer Italy; Bologna; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

An innovative company is seeking a Senior Specialist / Project Manager to join their team in Bologna. This role focuses on providing technical support for Railway Signalling Systems, ensuring efficient maintenance operations both on-site and remotely. You will collaborate with various engineering functions and play a key role in enhancing maintenance strategies. This position offers a unique opportunity to work in a dynamic environment, where your contributions will directly impact the efficiency and safety of transportation systems. Join a forward-thinking team dedicated to solving mobility challenges and advancing your career in a supportive culture.

Competenze

• Bachelor/Master degree in Electronics/Electric/Telecommunications Engineering required.
• Experience in electronic or electromechanical company preferred.

Mansioni

• Define and implement maintenance and technical assistance plans.
• Coordinate and support maintenance technicians in the field.
• Provide performance and log analysis.

Conoscenze

Analytical Skills

Problem Solving

Teamwork

Technical Assistance

Synthesis Capability

Formazione

Bachelor/Master in Electronics Engineering

Strumenti

Oscilloscope

Wave Generator

Multimeter

Descrizione del lavoro

Specialista Senior / Project Manager

We create smart innovations to meet the mobility challenges oftoday and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric busesand driverless trains, as well asinfrastructure, signalling and digital mobility solutions. Joining us meansjoininga truly global community ofmore than36 300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.

We are looking for an AFTER SALES ENGINEER in our site in Bologna.

Purpose of the Job

The main purpose of the role is to provide technical support to maintenance activities (on site or by remote) on Railway Signalling Systems operated by the Alstom domestic and international Customers.

The role includes the responsibility to manage warranty obligations on the projects in the scope of Alstom.

Position in the Organisation

The position will be part of ServicesSignalling Platform Organisation - Maintenance Team

Hierarchical and Functional report to theSignalling Maintenance Manager

Network & Links

Internal relationships with other Alstom Functions: System and Product, Application Engineering, Industrialization, Supply Chain departments, Installation.

External relationships with Customer infrastructures operators and with maintenance technicians.

Responsibilities and Accountabilities

The person will be responsible for:

• definition and implementation of Maintenance and technical assistance plans;
• coordination and support to maintenance technicians on field;
• provision of performances and log analysis;
• provision of structured “return of experience” process by: reporting, statistics, etc;
• execution and supervision of HW and SW retrofit and upgrade plans;
• provision of support to Service Signalling Platformorganization in the definition of maintenance strategy in tenders and offers;
• Cooperation with product engineering in the definition of maintainability requirements during the product’s design phase.

The position also includes the availability to perform activities outside of the Bologna Alstom site (25%) and to be part of the team that support by remote H24 the customer maintenance team.

Educational and technical requirements

• Bachelor/Masterdegree in Electronics/Electric/Telecommunications Engineering
• Capability to interpret electric drawings and schemes
• Knowledge of electronic design principle and methodology
• Knowledge of the most common operating systems (Unix, Ms-Windows, …)
• Knowledge of the most common net protocols (TCP/IP, …)
• Knowledge of RAM analysis methodology
• Capability to use test tools (oscilloscope, wave generator, multimeter, etc…)
• Basic knowledge of railway systems and or transportation systems would be a plus

Languages:

• Italian: excellent level written and spoken
• English: good level written and spoken
• Knowledge of French is desirable but not mandatory

Competencies and experience requested:

• Capabilityof synthesis and related written exposure
• Capability to perform analysis and to relate information from different contexts
• Capability to work in team and attitude to problem solving
• New graduate or one/twoyears of experience in electronic or electromechanical company
• Hardware and firmware design
• Knowledge of on site or remote technical assistance for Electronic/Electromechanical application

Job Location: Bologna

An agile, inclusive and responsiblecultureis the foundation of ourcompanywhere diverse people are offered excellent opportunities to grow, learn and advanceintheir careers.We are committed toencouragingour employeesto reach their full potential,while valuing and respecting them as individuals.