Luxury Showroom Consultant

JR Italy; Milano; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A leading luxury goods retailer in Milan is looking for a Luxury Showroom Consultant. The ideal candidate will provide personalized service to customers of high-end products and will need to be fluent in Italian and English. Responsibilities include understanding customer preferences, building relationships, and delivering exceptional service. The company offers competitive salaries and international career opportunities.

Servizi

Competitive salary package

Access to continuous professional development

International career opportunities

Life events gifts and corporate presents

Competenze

• Relevant working experience in similar positions will be considered as an advantage.
• Knowledge of IT products, home appliances, audio and video systems is a plus.
• Experience selling premium or luxury goods.
• Excellent communication skills and a positive attitude.

Mansioni

• Deliver personalized service by understanding each customer's needs.
• Master both verbal and non-verbal communication.
• Build relationships with clients to foster loyalty.
• Handle high-pressure situations with emotional intelligence.
• Provide tailored solutions to enhance customer experience.
• Show attention to detail in customer interactions.

Conoscenze

Customer Service Skills

Fluent in Italian and English

Effective Communication

Proactive Sales Experience

Descrizione del lavoro

Social network you want to login/join with:

With over 2600 employees in 28 subsidiaries across the EMEA region, ASBIS is a pre-eminent global value-added distributor, OEM, and solutions provider. We are distinguished by our in-depth industry insight and 32+ years of experience as a reliable global partner for clients and suppliers.

About the position:

Join us as a Luxury Showroom Consultant and work with the luxury brand, Bang & Olufsen -the world of high-quality sound and sophisticated design. Be part of our dynamic sales team and help us deliver exceptional service and unforgettable moments to our customers.

Key functions:

• Personalized Service Delivery: Understanding each customer's preferences, needs, and desires through active listening and tailored questions.
• Effective Communication: Mastery of both verbal and non-verbal communication, ensuring clarity and warmth in interactions.
• Relationship Building: Ability to forge connections with clients, fostering loyalty and repeat business.
• Emotional Intelligence: Managing one's emotions and empathizing with customers to handle high-pressure situations gracefully.
• Adaptability and Problem-Solving: Thinking on one's feet and providing tailored solutions to enhance the customer experience.
• Attention to Detail: Noticing and attending to the finer points of products and customer needs, ensuring bespoke and thoughtful interactions.
• Consumer Service Skills: Exceptional service skills, with a positive and friendly attitude.
• Proactive Sales Experience: Successful experience in conducting proactive sales of premium or luxury goods, preferably in audio/video categories.
• CRM and Pipeline Management: Experience working with CRM systems and knowledge of sales pipeline management.
• Language Proficiency: Fluent in Italian and English.

Qualifications and skills:

• Relevant working experience in similar positions will be considered as an advantage
• Knowledge of IT products, home appliances, audio and video systems is a plus
• Experience is selling premium or luxury goods
• Excellent communication skills, positive attitude, proactive sales approach
• Self-motivated and result-oriented

We offer:

• Opportunity to work for a financially strong, fast-growing multinational company
• Constant interaction with global teams of professionals
• International career opportunities
• Access to continuous professional development: training, certification programs, events, and team buildings
• Competitive salary package and motivation scheme
• Life events’ gifts, corporate presents and awards, years of service bonuses
• Special prices for the Company products

We are proud of being one of the certified companies by Great Place to Work, the global authority on workplace culture, as we believe that our true asset is people. ASBIS invests a lot to create a workplace where every employee has a consistently positive experience, professional growth, and appropriate support to unlock their potential and build a future with the Company.

Whatever your area of expertise and specialization, you will find a range of career opportunities at ASBIS.

By responding to the vacancy, you consent to the processing of your personal data indicated in your CV. For more, please visit