Social network you want to login/join with:
col-narrow-left
Client:
beBee Careers
Location:
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
563069887376575692833710
Job Views:
2
Posted:
17.06.2025
Expiry Date:
01.08.2025
col-wide
Job Description:
About the Job:
This full-time position is responsible for delivering exceptional customer service and creating a luxury shopping experience.
Key Responsibilities:
- Provide outstanding customer service by following our Selling Ceremony to exceed customer expectations.
- Demonstrate the glamorous, luxury lifestyle image of Jimmy Choo through attitude, personal grooming, dress code, and behavior.
- Develop in-depth knowledge of products, including construction, materials, care, and design, to provide expert customer service.
- Build and maintain a loyal client base through repeat visits and personalized interactions.
- Resolve customer complaints efficiently and effectively by investigating problems, developing solutions, and making recommendations to store management.
- Contribute to maintaining effective stock controls to ensure continued stock supply and accurate records.
- Participate in team efforts during stock takes and support the store manager as required.
- Attend and engage in all store meetings and training events to foster good communication and collaboration.
- Promote the brand and represent Jimmy Choo during promotional events and activities.
- Maintain high standards of merchandise presentation and general tidiness and cleanliness of the boutique.
- Offer suggestions to enhance the boutique's performance and contribute to achieving key performance indicators.
- Follow established procedures, standards, and policies to ensure Retail Excellence and adhere to Jimmy Choo Safety and Security protocols.
- Support the store manager and assistant manager in administrative tasks and back-of-house operations as needed.
- Demonstrate flexibility by assisting with ad-hoc duties that support the successful operation of the boutique.
Requirements and Qualifications:
- A dedicated team player with excellent communication skills.
- An understanding of the luxury lifestyle and a willingness to go above and beyond to achieve targets.
- A commitment to diversity, equity, and inclusion, aligning with Jimmy Choo's values.
Benefits and Perks:
- A comprehensive benefits package, including holidays, products allowance, and private healthcare.
- The opportunity to work with a global luxury brand and be part of a diverse and inclusive team.