Luxury Retail Ambassador | Clienteling & Style Expert

Capri Holdings Limited; Toscana; On-site; EUR 26,000 - 35,000; Full time

Benefits offered by this job

Competitive compensation package

Attractive commission scheme

Clothing allowance

Job summary

Capri Holdings Limited in Tuscany, Italy, seeks a Michael Kors Ambassador to deliver exceptional customer experiences, build loyalty, and drive sales in a dynamic retail setting.

You will maintain client communication through clientelling apps, keep floor presence, and collaborate with management to optimize store performance. Knowledge packs empower you to advise customers with passion and confidence.

Qualifications

• Excitement and enthusiasm to work in fast paced retail environment with relevant sales experience.
• Capability and desire to collaborate and inspire all fellow team players to work together to achieve results.
• Technological proficiency, with the ability to leverage technology to drive sales.
• Local language preferable and effective communication skills.

Responsibilities

• Lead by example as a MK Ambassador, ensuring exceptional customer experiences to drive loyalty and repeat business.
• Maintain client communication using all available clientelling apps and tools.
• Maintain floor and stock presence.
• Build and maintain effective communication with the management team to drive store performance.
• Use of Product Knowledge packs to become a Selling Expert to advise our customers with passion and confidence.
• Understand business results and opportunities to drive sales.

Skills

Customer service experience

Communication skills

Teamwork

Tech-savvy

Tools

POS systems

Clientelling apps

Job description

Capri Holdings Limited in Tuscany, Italy, seeks a Michael Kors Ambassador to deliver exceptional customer experiences, build loyalty, and drive sales in a dynamic retail setting.

You will maintain client communication through clientelling apps, keep floor presence, and collaborate with management to optimize store performance. Knowledge packs empower you to advise customers with passion and confidence.