Luxury Digital Retail Product Manager – Clienteling & Apps

Prada

Milano

In loco

EUR 55.000 - 60.000

Tempo pieno

35 ore fa

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Descrizione del lavoro

Prada Milano is seeking a Digital Applications Product Manager to lead the vision, strategy, governance and performance of the Digital Retail Applications portfolio. You will shape the product roadmap for clienteling, retail operations, omnichannel services, event management and MTM/MTO initiatives across brands and regions.

Join a luxury group with a strong heritage and a global footprint, driving innovation and consistent omnichannel experiences.

Competenze

Minimum 8 years of experience in retail/clienteling/digital product management.
Strong understanding of clienteling workflows and luxury industry UX.
Experience with digital apps design and backend integration patterns.
Analytical mindset with experience using digital KPIs and business performance analysis.
Advanced knowledge of Atlassian tools (Confluence, Jira).
Knowledge of reporting tools (Power BI, Adobe).
Very good usage of AGILE and Waterfall operating models and project management.

Mansioni

Define and own the Digital Applications strategy and multi-year roadmap.
Establish product vision, priorities, governance and investment decisions.
Ensure alignment between Digital initiatives, business objectives and brand strategy.
Identify opportunities for innovation, scalability and process transformation.
Oversee the Digital Applications ecosystem and product lifecycle management.
Prioritize initiatives based on business value, strategic relevance and resource capacity.
Manage dependencies across Digital, IT and business functions.
Ensure consistency across all retail digital products and customer journeys.
Lead, coach and develop Product Owners and Product Specialists.
Define team objectives and performance expectations.
Foster product management best practices and continuous improvement.
Partner with senior stakeholders across Retail, CRM and IT.
Define and monitor product KPIs and business outcomes.
Manage product budgets, resource allocation and investment priorities.
Drive adoption, operational efficiency and business value realization.