Luxury Brand Ambassador

beBeeAmbassador; Milano; In loco; EUR 28.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading luxury brand is seeking a passionate Brand Ambassador to enhance customer experience and service. You will be responsible for fostering relationships with clients while providing support in e-commerce operations. This full-time position requires fluency in English and German, along with a commitment to the fashion industry and luxury brands.

Servizi

Continuous training on Luxury Brands

Professional growth opportunities

Supportive work environment

Innovative workspace

Competenze

• Degree and/or experience in e-commerce Customer Care Fashion and Luxury.
• Proficient in Microsoft Office applications.
• Strong customer service focus and language skills.

Mansioni

• Build strong relationships with customers through phone, chat, and e-mail.
• Assist customers in e-commerce and after-sales support.

Conoscenze

Customer care

Fluency in German

Fluency in English

E-commerce knowledge

Passion for fashion

Formazione

Degree in e-commerce, Customer Care, Fashion or Luxury

Strumenti

Microsoft Office

Descrizione del lavoro

We are looking for an enthusiastic and customer-focused Brand Ambassador to join our team. As a key representative of our luxury brand, you will be responsible for building strong relationships with customers and providing exceptional service.

This is a full-time opportunity that requires a strong attitude for customer care, fluency in German and English languages, and a passion for fashion and international luxury brands.

Key Responsibilities :

• Customer relations with Italian and international customers through phone / chat / e-mail
• E-commerce and after-sales support : assisting customers in their online purchases

Requirements :

• Degree and / or experience in e-commerce Customer Care Fashion and Luxury
• Good knowledge of the main IT tools and specifically of Microsoft Office applications

Benefits :

• Targeted and continuous training on Luxury Brands
• Constant practice of languages and professional growth in the luxury world
• Collaborative and supportive environment
• Welcoming and innovative spaces

A language test will be carried out in the initial phase of the interview. We are committed to equal opportunity in employment and driven by true passion for our work and supporting each other.